HAL -Deck Manager‐ Accommodation - UPL
Holland America Line
Salary undisclosed
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Description
Key Responsibilities
- Manage all operational aspects of the staterooms, corridors, HK pantries and steward stations on assigned decks, ensuring cleanliness, proper maintenance and presentation standards are always maintained as per HAL standards, under the direction of the Assistant Executive Housekeeper.
- Inspect daily: guest staterooms, corridors, HK pantries and steward stations for cleanliness, maintenance, and setups as per established HAL standards. Inspections are to be carried out both during the morning service and evening service and corrections made to any deficiencies found.
- Maintain accurate record keeping, report all maintenance issues in the appropriate system and follow up promptly on all maintenance deficiencies to ensure prompt completion.
- Monitor and enforce compliance to all public health related cleaning and sanitization
- ensuring that all team members have supplies for operational needs.
- Manage the baggage collection and distribution process on assigned decks. Ensure efficient and prompt operation. Ensure that no baggage is left behind on assigned decks and report missing luggage, if any, to the Assistant Executive Housekeeper.
Skills, Knowledge and Expertise
Minimum 3‐year leadership experience in the hospitality industry showing progressive growth in responsibility. Preferred 1‐year of shipboard experience within the Housekeeping Services environment.
Cruise industry experience is preferred though not essential.
Benefits
Preferred experience with shipboard/hospitality related software, including but not limited to, AIMS, iInspector, Micros/Fidelio, Crunchtime, etc.
Benefits
- Working knowledge of computers and the ability to navigate within a variety of software programs such as Excel, Word and PowerPoint. Preferred experience with shipboard/hospitality related software, including but not limited to, AIMS, iInspector, Micros/Fidelio, Crunchtime, etc.
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Pay for this role
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