Starlink Business Operations Manager (Europe Growth)
SpaceX_Global
Salary undisclosed
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Description
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
STARLINK BUSINESS OPERATIONS MANAGER (EUROPE GROWTH)
The Business Operations Manager role serves as the in-region business operations, data analytics & trading performance manager. The primary focus of this role will be supporting with market specific trading insights, demand planning, performance analysis & operational insights, tracking our market level KPIs across Europe to help inform growth opportunities & decision making.
RESPONSIBILITIES:
- Query internal databases and systems, build recurring and ad-hoc reports, and perform analysis to investigate business issues and identify growth or operational opportunities
- Primary local counterpart to our US based Business Operations lead for Europe, supporting with market level inputs across trading demand, retail operations & growth opportunity analysis
- Support affiliate performance analysis end-to-end, including launching new programs, troubleshooting tracking or attribution issues, investigating payment discrepancies, and driving resolution with the relevant teams
- Work as part of the Consumer Growth Europe Team supporting with ad hoc forecasting, business casing and operational data investigations for both retail & online channels
- Inform key business decisions at a market-by-market level using data analysis, data discovery, and forecast modelling to identify future risks and opportunities
- Maintain lightweight controls and reporting across affiliates, payments, rebates, service orders, and other critical Europe processes, improving visibility and reducing resolution time
BASIC QUALIFICATIONS:
- Bachelor’s degree in engineering, business, mathematics, or economics
- 4+ years of professional experience in consulting, product management, operations, FP&A, banking, engineering, or entrepreneurship
- 3+ years of professional experience in Excel or programming
PREFERRED SKILLS AND EXPERIENCE:
- Strong analytical background and hands-on experience with SQL, data queries, large datasets, and operational analysis
- Strong problem-solving skills and ability to investigate ambiguous issues from data through root cause and resolution
- Experience creating demand or trading performance forecasting outputs within a fast-paced working environment
- Experience in Business Operations, Strategy & Operations, Analytics, Product Operations, or similar roles
- Experience working with payments, incentives, affiliate programs, retail operations, or distributor economics
- Highly execution-oriented, with strong follow-through and ability to coordinate multiple stakeholders without formal authority
- Strong communication skills and ability to translate business questions into data analysis and concrete actions
- Comfortable operating across multiple functions and countries in a fast-moving environment
- Experience supporting international or Latin American markets from a US-based organization
- Familiarity with consumer technology, connectivity, e-commerce, or retail businesses
ADDITIONAL REQUIREMENTS:
- Must be available to work extended hours and weekends as needed
- Willingness to travel to customer sites, other SpaceX locations, and events as needed
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
About this role
SpaceX is building Starlink's European business operations function, and this Dublin-based role sits at the center of that effort. You'd own the data analytics and operational insights that drive growth decisions across the region, working as the primary local counterpart to the US business operations leadership. Your day-to-day involves querying internal systems to build reports, analyzing trading performance and demand patterns, investigating operational issues, and translating findings into concrete recommendations for market-by-market strategy.
The work spans multiple business streams: you'll track affiliate program performance end-to-end, support retail and online channel forecasting, maintain controls over payments and service orders, and help troubleshoot everything from attribution issues to payment discrepancies. This requires comfort with ambiguity and the ability to coordinate across functions and countries without formal authority—you're enabling decisions rather than making them directly. The role demands strong Excel and SQL skills, ideally with experience in FP&A, operations, or strategy roles, plus a track record of working in fast-paced environments where you can move between ad-hoc analysis and recurring reporting.
You'll need a bachelor's degree in engineering, business, mathematics, or economics, at least four years in consulting, product management, operations, or related fields, and three years working hands-on with Excel or programming. Experience with payments, affiliate programs, retail operations, or international market support is valuable. The position requires flexibility with hours and travel as needed.
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Pay for this role
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