Quality Assurance Specialist
PLACE
$25 - $30 / hour
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Description
Your Opportunity:
At PLACE, we’re building a category-defining company at the intersection of real estate, technology, business services, and the consumer. As a profitable, hypergrowth startup on the path to an IPO, our standards are high, our team is scrappy, and our commitment is to execute the best work of our lives.
This is YOUR CHANCE to shape the backbone of a company that’s scaling rapidly and innovating boldly. As our Quality Assurance Specialist I, REO & Vendor Quality Assurance, you’ll partner with the Vendor Management Manager, founders, and executives to perform and develop audits across our REO, Valuations, and Vendor Management departments, and to support process improvement, data analysis, and policy documentation. If you thrive in complexity, entrepreneurial problem-solving, and believe in scaling through tech and AI, this is your PLACE. This is a hybrid role with occasional in-office meetings in Salt Lake City required.
Who Develops You: Vendor Management Manager
What You’re Great At:
You are detail-oriented, analytical, and organized, with a real knack for spotting what’s off and figuring out why. You understand real estate transactions, documents, contracts, title and escrow, and lending laws, policies, and procedures, and you can turn that knowledge into clear, fact-based recommendations. You are comfortable in Microsoft Office and have solid Microsoft Excel experience (i.e. pivot tables, formulas). You communicate clearly, both verbally and in writing, and bring a customer service mindset to everything you do. You multitask well, stay calm in a fast-paced workflow with tight timelines, and enjoy working on a team. You’re comfortable with change, ask good questions, build strong professional relationships, and aren’t afraid to speak up when you see a better way. You hold a high school diploma or GED (an Associate or technical degree is a plus) and have 1-3 years of relevant technical experience, preferably in REO, default servicing, or mortgage.
What You’ll Do:
- Perform, develop, implement, and report weekly, monthly, and quarterly audit reviews, including trending, across the REO, BPO fulfillment, and Vendor Management departments
- Document and develop controls and reporting for key processes
- Assist in analyzing key performance indicators and monitor key controls
- Use existing data and measurements to make recommendations and observations from reports
- Create reports using existing data warehouse tools and systems
- Assist in process improvement projects, including process mapping, data mining, data analysis, testing, and sharing recommendations
- Learn new processes quickly and identify non-value-add steps to improve efficiency and accuracy
- Recognize risk and ensure controls are implemented and monitored to mitigate it
- Take on other duties as assigned
Salary: $25-$30/hour, depending on experience
Why PLACE:
We believe people do their best work when they’re trusted, supported, and surrounded by others who are equally driven. That’s why this role includes a “work from the PLACE you work best” approach: at home, in an office, or on the move. Our competitive benefits include PTO as needed, comprehensive insurance coverage, a 401(k) match, stock option grants, and a stock purchase plan. Every team member is an owner, building the “PLACE” they are proud to call “my company.”
Benefits
- 401(k)
- paid time off
- stock options
About this role
PLACE is a hypergrowth real estate technology startup preparing for an IPO, and this Quality Assurance Specialist role sits at the center of ensuring the company's operations scale reliably. You'd work closely with the Vendor Management Manager and leadership to design and execute audits across REO, valuations, and vendor management—then translate what you find into process improvements, policy documentation, and data-driven recommendations. The work spans audit development, control documentation, KPI analysis, and process improvement projects, with an emphasis on spotting inefficiencies and mitigating risk as the company grows rapidly.
This role suits someone with 1–3 years of experience in REO, default servicing, or mortgage who understands real estate transactions, contracts, title, escrow, and lending regulations. You'll need strong analytical skills, comfort with Excel (pivot tables, formulas), and the ability to communicate findings clearly to executives and teams. The pace is fast and priorities shift; you'll need to multitask calmly, learn processes quickly, and speak up when you see a better way.
The position is hybrid based in Salt Lake City, paying $25–$30 per hour depending on experience, with PTO as needed, comprehensive insurance, 401(k) matching, stock options, and a stock purchase plan. This is a full-time role where every team member holds equity in the company.
Typical pay for this role
$60,000
Typical range: $40,000 to $80,000
This role's local market on JobMinglr
Pay for this role
$25 to $30 per hour
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