Server
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
At The Ritz-Carlton's Lake Buena Vista location, this full-time server role centers on delivering polished table service in a luxury hospitality setting. You'll serve food and beverages, manage table setups for different events, answer menu questions, and relay special requests—allergies, dietary needs, modifications—to the kitchen. The work involves point-of-sale transactions, checking in with guests throughout their meal, and ensuring satisfaction at each stage. You'll also handle closing tasks like restocking and cleaning.
The position demands physical stamina: you'll stand for entire shifts, move between dining areas, carry items up to 25 pounds independently, and navigate stairs and service ramps. Beyond the mechanics of service, the role requires clear communication with both guests and kitchen staff, attention to detail with order accuracy, and the ability to anticipate needs and respond professionally to concerns. A high school diploma and at least one year of related serving experience are preferred.
This is a good fit if you're comfortable with the pace and physicality of fine-dining service, take pride in guest interaction, and work well as part of a larger team. No supervisory background is needed.
Typical pay for this role
$20,000
Typical range: $20,000 to $60,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Server postings in Lake Buena Vista, and analyze any offer before you accept it.
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