Sales Development Representative (SDR) - Berlin
Voice AI Space
Salary undisclosed
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Description
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
Key Responsibilities:
- Filter and qualify top-of-funnel, inbound leads per chat and over the phone
- Highlight Aircall product features and business advantages to raise curiosity and interest
- Assist AEs of all regions to boost the sales cycle: booking demos and meetings, documenting activities in Salesforce
- Continuously learn and update skills and keep aware of industry trends
- First sales or customer facing experience
Qualifications:
- Fluent in German & English : you will be emailing, calling, meeting prospects on the german market
- German market knowledge is important (can be gathered from having worked / lived there, or affinity to the culture etc.)
- Good communication skills: active listening, empathy, problem-solving attitude
- Time management and organisation skills: ability to manage several accounts
- A willingness to develop your sales skills. Your first two weeks will be spent at the Aircall Sales Academy and there will be continuous training and development.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Benefits
- stock options
About this role
Voice AI Space is hiring a Sales Development Representative to work from their Berlin office, qualifying inbound leads and supporting the sales team for Aircall, an AI-powered communications platform used by over 22,000 companies globally. You'll be the first point of contact for prospects, engaging them via chat and phone to assess fit, highlight product value, and hand off qualified opportunities to Account Executives across the region. The role involves documenting interactions in Salesforce, booking demos, and collaborating with sales teams to move deals forward.
This is an entry-level sales position designed to launch your career in a fast-moving environment. You'll spend your first two weeks in Aircall's Sales Academy, then develop consultative selling skills through continuous training and real customer interactions. The ideal candidate speaks fluent German and English, has familiarity with the German market, and brings customer-facing experience—whether from previous roles or cultural knowledge. Strong communication, time management, and a genuine willingness to learn are essential.
Aircall is a well-funded unicorn with offices across Europe and North America, emphasizing work-life balance, rapid learning, and a multicultural team. If you're looking to build sales fundamentals while working for a product-driven company in a key growth phase, this Berlin-based role offers that foundation.
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