Food Runner
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
At The Ritz-Carlton's Philadelphia location, a Food Runner supports the dining operation through a combination of front-of-house guest interaction and back-of-house preparation and cleanup. The role centers on maintaining high standards of cleanliness and presentation—inspecting china, glass, and silver before service, setting up and stocking work areas, and executing thorough closing procedures including equipment breakdown and inventory management. You'll also welcome and acknowledge guests according to company standards and communicate professionally with both guests and team members.
The position is physically demanding and requires stamina to stand, walk, and move throughout an entire shift. You'll regularly lift and carry items up to 50 pounds, navigate stairs and service ramps, and perform fine motor tasks. The job calls for attention to detail, the ability to follow safety and company procedures, and a commitment to maintaining a professional appearance and demeanor. No prior restaurant experience or certifications are required, making this an entry point into hospitality at a luxury hotel brand.
This full-time, in-office role suits someone looking for hands-on work in a structured, high-standards environment who is comfortable with physical activity and detail-oriented tasks. It offers direct exposure to fine dining operations at an established luxury property.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Food Runner postings in Philadelphia, and analyze any offer before you accept it.
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