Shift Lead
Columbia Safety and Supply
$18 - $20 / hour
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Description
Shift Lead, NYC - Times Square
Pay: $18.00 - $20.00 per hour.
Who We Are
CloudKitchens helps restaurateurs worldwide succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone.
We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.
What you will do
The Times Square location is an extremely fast-paced environment – every hour hundreds of orders are coming out of our kitchens, and they need to end up in the right hands!
As a Shift Lead you will help keep daily facility operations running smoothly by processing orders, coordinating delivery pickups, and resolving operational issues. You will support restaurant partners, handle administrative tasks, train and coach team members, and maintain a clean, organized facility that meets health and safety standards.
Flexibility and hustle are key in this role! You will need to adapt to constantly changing and challenging conditions. No job is too big or too small; our team works together to create an environment that is functional for our restaurateurs, customers, and delivery partners.
Responsibilities
- Transport orders from kitchens to the facility’s central processing area - may involve going up and down stairs.
- Process orders and prepare them for delivery partner pickup.
- Identify and troubleshoot operational issues promptly.
- Take ownership of issues and coordinate with partners, employees, and third parties to resolve them.
- Support daily administrative tasks, including sorting incoming packages and deliveries, maintaining inventory counts, and monitoring emails and instant messages.
- Respond promptly to restaurant partners’ questions, requests, and concerns.
- Train and coach team members to ensure consistent execution of operational procedures.
- Maintain a clean facility, assign cleaning tasks, and conduct compliance checks to ensure health code standards are met.
- Multi-lingual candidates are a plus.
Why join us
- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500B- $1T by 2030.
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
Compensation & Benefits
Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.
Benefits Summary (Full Time)
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Medical, dental, and vision insurance (multiple plans, incl. HSA options)
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Company-paid life and disability insurance (short- and long-term)
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Voluntary insurance: accident, critical illness, hospital indemnity
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Optional supplemental life insurance for self, spouse, and children
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Health Savings Account (HSA)
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Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
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Pet insurance discount (Fetch)
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401(k)
- Time Off policies
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Paid Vacation Time (1h for every 52h worked)
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8 paid holidays per year
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Paid sick time
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Paid Bereavement leave
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Paid Parental Leave.
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Benefits Summary (Part Time)
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Paid Vacation Time (1h for every 52h worked)
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8 paid holidays per year
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Paid sick time
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Paid Bereavement leave
Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis.
Ready to join us as we serve those who serve others?
Benefits
- health insurance
- vision insurance
- 401(k)
- parental leave
- life insurance
- disability insurance
- sick leave
About this role
CloudKitchens' Times Square location operates at high volume—hundreds of orders move through the facility hourly—and this part-time Operations Specialist role keeps that machinery running. You'll handle the physical and logistical core of the operation: transporting orders from kitchens to the central processing area, preparing them for delivery partner pickup, and troubleshooting the inevitable operational friction that arises in a fast-paced environment. The work also includes administrative support, inventory management, and ensuring the facility meets health and safety standards.
This role suits someone comfortable with hands-on work in a demanding setting who can wear multiple hats. You'll train and support team members, respond to restaurant partners' needs, and take ownership of problems as they emerge—meaning you need flexibility, quick thinking, and the ability to stay organized amid constant change. Multi-lingual ability is valued. The position pays $18–$20 per hour and is based in-office at the Times Square location. Part-time staff receive paid vacation (accrued at 1 hour per 52 worked), eight paid holidays, paid sick time, bereavement leave, and the option to participate in benefits like the 401(k).
Typical pay for this role
$20,000
Typical range: $20,000 to $40,000
This role's local market on JobMinglr
Pay for this role
$18 to $20 per hour
That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.
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