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Polisher - Mandolin Aegean Bistro

Soho House & Co.

Salary undisclosed

North AmericaFull-timeOn-siteIntermediate

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Description

The role…

At Mandolin Aegean Bistro, a Glass Polisher thrives in fast-paced and high-volume environments that require efficient and careful cleaning, polishing and storage of glassware used at Mandolin Aegean Bistro. The Glass Polisher collaborates with the kitchen and bar team to support Front of House (FOH) operations.  Partnering with the Porter and Dishwasher team a Glass Polisher is meticulous and has a keen eye for detail to ensure crystal clear appearance of all glassware.

A successful Glass Polisher plays a crucial role in maintaining a sanitary and clean experience for members and guests that enforces increased customer satisfaction, reduce the number of spotty glasses, and add an attractive, polished appeal to the glassware selection.

 Main Duties

  • Responsible for partnering with Porters and dishwashers following glassware being washed and sanitized to inspect imperfections, dry water spots, stocking and support Front of House (FOH) team with glassware for service
  • Adhere to health and safety guidelines by following Soho House Company policies, procedures, and standards and local, state, and federal law as applicable Dispose of any broken/chipped/defective glassware to maintain the safety of our guests
  • Clean and polish stemware, flatware and all bar glassware
  • Partner with barbacks and housekeeping team to restock glassware for all bars and minibars (when applicable)
  • Communicate effectively with all team members to ensure members and guests experience and service is upheld to the highest standards
  • Support bartenders in wiping down bottles, cleaning and maintaining bar
  • Performs other duties as assigned by supervisor/manager

Required Skills/Qualifications

  • Minimum 1+ year of experience
  • Ability to understand and follow written and verbal instructions
  • Detail oriented and thrive in fast-paced environment
  • Ability to multitask and work and works well under pressure
  • Keen eye for detail and “perfection” even if it requires repetitive task
  • Basic verbal communication skills

Physical Requirements

  • Must be able to seize, grasp, turn and hold objects with hands.
  • Must be able to work on your feet for at least 8 hours.
  • Fast paced movements are required to go from one part of the club to others.
  • Must be able to move, pull, carry or lift at least 40 pounds.
  • Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Mandolin Aegean Bistro offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

  • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
  • Paid Time Off: Full- Time Employees have sick day's + vacation days
  • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
  • Learning & Development: An extensive range of internally and externally run courses are available for all employees.
  • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
  • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Benefits

  • health insurance
  • 401(k)
  • paid time off

About this role

Mandolin Aegean Bistro at Soho House is looking for someone to keep glassware in pristine condition across a busy restaurant and bar operation. You'd work closely with dishwashers, porters, barbacks, and bartenders to inspect, polish, and stock stemware and bar glasses—catching water spots, defects, and imperfections that others might miss. The role demands stamina (standing for full 8-hour shifts), attention to detail, and the ability to move quickly between different areas of the venue while handling glassware carefully and lifting up to 40 pounds regularly.

This position suits someone with at least a year of experience in a similar hospitality setting who works well under pressure and can follow instructions precisely. You'll need strong communication skills to coordinate with multiple teams and a genuine eye for detail—the kind of person who notices and cares about the small things that add up to a polished guest experience. The work is repetitive and physical, but it's a concrete, essential part of front-of-house operations.

Soho House offers full-time employees comprehensive benefits including medical, dental, and vision coverage, a 401(k) with 2% match, paid time off, free meals during shifts, and access to learning and development programs. The company also emphasizes career progression and team engagement through regular events and training opportunities.

How this employer is doing

average

  • Recent Acquisition

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Pay for this role

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