Associate Client Advocate - Generalist
Acturhire
$90,000 - $120,000 / year
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Description
Qualifications
Minimum of 4+ years of brokerage experience is required.
Experience in various industry and middle market clients is required.
Exceptional communication skills: written, public speaking and presentation preparation.
Exceptional telephone etiquette and customer service skills, diplomacy, professionalism and tact.
Advanced knowledge of Microsoft Office and its complex features.
Ability to be resourceful, take initiative, solve problems, offer solutions and make process improvements.
Works well with others in a fast paced environment and is responsive to co-workers and colleagues. Ability to train, delegate, provide oversight and give feedback.
Adaptability and flexibility to address issues and client needs.
Excellent time management skills.
Ability to learn and adopt and train use of technology systems and software applications.
Excellent at multi-tasking and flexibility to manage ever changing priorities and deadlines.
Intermediate strategic project planning including extended time management.
Ability to forge relationships and build trust.
Certificates, Licenses, Registration:
Property and Casualty Insurance License is required.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role.
Compensation
The base salary compensation range being offered for this role is $90,000-120,000 USD annually.
This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified
Benefits
- Health and Welfare Benefits : Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
- Leave Benefits : Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
- Retirement Benefits : Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.
About this role
Acturhire is seeking an Associate Client Advocate to join their Los Angeles office in a full-time, in-office role. You'll work with middle market and diverse industry clients in a brokerage environment, serving as a key point of contact and problem-solver. The position requires at least four years of brokerage experience and a Property and Casualty Insurance License, along with strong capabilities across client communication, relationship building, and multi-tasking in a fast-paced setting.
Your day-to-day will involve managing client needs with diplomacy and professionalism, coordinating across teams, and driving process improvements. You'll need advanced proficiency in Microsoft Office, comfort adopting new software systems, and the ability to juggle shifting priorities while maintaining excellent time management. The role also calls for some training and oversight responsibilities, as well as intermediate strategic project planning skills.
The position offers a base salary of $90,000 to $120,000 annually, plus eligibility for a short-term incentive bonus. Benefits include comprehensive health coverage, retirement plans with company contributions, paid time off, disability protection, and employee wellness resources.
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Pay for this role
$90,000 to $120,000 per year
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