Expeditor or Check Caller
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Communicate any assistance needed during busy periods to the Chef to ensure optimum service to guests. Ensure the quality of the food items and notify manager if a product does not meet specifications. Set-up and break down work station. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Ensure food storage areas are clean. Dispose of glass in the proper containers. Set up serving stations. Wash and disinfect kitchen area, tables, tools, knives, and equipment.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
At The Ritz-Carlton in Nashville, this full-time kitchen role sits at the operational heart of service during peak dining periods. As an Expeditor or Check Caller, you'll be the communication link between the kitchen team and the Chef, calling out orders and coordinating timing to keep service flowing smoothly. You'll also quality-check every plate—verifying portions, garnish, and presentation meet Ritz-Carlton standards before it reaches guests—and flag any ingredients that don't meet specifications to management.
Beyond expediting, the role encompasses the full range of kitchen station work: setup and breakdown, food storage maintenance, dishwashing and sanitization, and serving food to proper standards. You'll be on your feet for entire shifts, regularly moving and lifting items up to 25 pounds. The position requires attention to detail, clear communication with kitchen staff and managers, and a commitment to safety protocols and company procedures.
This is an entry-level position with no prior kitchen experience required—just a high school diploma or equivalent and a willingness to work in a fast-paced luxury hospitality environment. It suits someone reliable and detail-oriented who thrives in a structured team setting and takes pride in supporting flawless guest service.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Expeditor or Check Caller postings in Nashville, and analyze any offer before you accept it.
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