BAS Monitoring Specialist
Kelso Building Services
Salary undisclosed
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Description
Location: Ogden, UT
Schedule: Overnight, Weekend, and After-Hours Coverage Available
Kelso Building Services (KBS) is seeking dependable and detail-oriented individuals to join our growing remote operations team as a BAS Monitoring Specialist. In this role, you will help oversee the performance of commercial building systems across the United States by monitoring alarms, reviewing system notifications, coordinating service responses, and supporting customers in real time.
This position offers an excellent opportunity for individuals interested in building automation, HVAC operations, facilities management, and smart building technologies. While previous BAS experience is beneficial, we welcome applicants from a variety of technical and operational backgrounds and provide training for the right candidates.
Key Responsibilities
- Monitor Building Automation Systems (BAS) and facility equipment for alarms, faults, and performance issues
- Analyze incoming alerts and determine appropriate response actions
- Communicate with customers regarding system events and service needs
- Coordinate dispatch activities and technician response when required
- Support remote troubleshooting efforts and document findings
- Track, update, and maintain service records and event logs
- Escalate critical issues according to established procedures
- Maintain situational awareness of multiple facilities and systems simultaneously
Ideal Backgrounds
We encourage applications from candidates with experience in:
- HVAC Dispatch or Service Coordination
- HVAC Service or Maintenance
- Building Automation and Controls
- Facility Operations
- Building Engineering
- Industrial Maintenance
- Mechanical or Electrical Trades
- Technical Support or Remote Operations Centers
- Other technology-focused roles requiring troubleshooting and communication skills
What We're Looking For
- Reliable attendance and strong personal accountability
- Ability to work independently with minimal supervision
- Strong organizational and multitasking skills
- Excellent customer service and communication abilities
- Confidence using computers, software platforms, and multiple screens
- Problem-solving mindset and attention to detail
- Interest in learning advanced building automation technologies
Preferred Availability
We are currently seeking individuals who can support:
- Night shifts between 6:00 PM and 6:00 AM
- Weekend operations
- Holiday and emergency coverage as needed
About this role
Kelso Building Services is building out a remote monitoring operation and needs detail-oriented specialists to watch over commercial building systems across the country. You'd be the eyes on alarms and notifications for HVAC equipment and building automation systems, analyzing what's happening, talking to customers about issues, and coordinating technician dispatch when something needs hands-on attention. The work involves tracking multiple facilities at once, documenting events, and escalating critical problems—essentially being the first line of response for building performance issues happening after hours and on weekends.
The role welcomes people from several technical backgrounds: HVAC dispatch or service, facilities management, building controls, industrial maintenance, or even general technical support roles. While prior BAS experience is a plus, the company will train capable candidates who show strong troubleshooting instincts, reliability, and comfort navigating software and multiple screens. You'd need to be comfortable working nights (6 PM to 6 AM), weekends, and holiday coverage, and able to manage competing priorities independently with minimal supervision.
This is a full-time remote position based in Ogden, Utah, suited for someone interested in building automation and smart building technologies who values flexible scheduling and the chance to develop expertise in a growing field.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable BAS Monitoring Specialist postings in Ogden, and analyze any offer before you accept it.
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