Administrative Associate 3-COM Admissions
University of Tennessee at Martin
Salary undisclosed
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Description
- Assists in the monitoring of the Office of Admissions expenditures; prepares financial documentation, reports, and reconciliations, and resolves any discrepancies.
- Serves as the department procurement contact, managing purchasing activities, receiving, inventory, and vendor relationships.
- Coordinates hiring and onboarding processes for temporary employees and student workers, including scheduling and timesheet preparation.
- Coordinates admissions application processing, document tracking, and applicant communications throughout the admissions cycle.
- Assists with admissions eligibility review, deadline extension requests, and admissions-related record management.
- Monitors and responds to inquiries from prospective applicants and current students regarding admissions policies, procedures, and deadlines.
- Coordinates recruitment travel arrangements, materials, and logistics for admissions outreach activities.
- Coordinates Admissions social media activities, content, and communications.
- Serves as a primary point of contact for the Office of Admissions by responding to phone, email, and in-person inquiries.
- Performs other duties as assigned.
Qualifications
MINIMUM REQUIREMENTS:
EDUCATION: High School Diploma or GED. (Bachelor’s preferred) (TRANSCRIPT REQUIRED)
EXPERIENCE: Four (4) years of office experience, preferably in higher education; OR Associate’s Degree and two (2) years of office experience, preferably in higher education; OR a combination of education and experience to equal four (4) years.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Ability to work effectively with prospective and current students, faculty, and the public.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to maintain confidentiality and exercise sound judgment.
- Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.
- Strong customer service and interpersonal skills.
- Ability to work independently and collaboratively with students, faculty, staff, and external constituents.
- Attention to detail and commitment to accuracy.
- Ability to learn and utilize university systems and databases.
WORK SCHEDULE: This position may occasionally be required to work weekends and evenings.
About this role
University of Tennessee at Martin's Admissions office seeks an Administrative Associate to serve as a central operational hub for the department. You'll manage the full admissions cycle—from application processing and document tracking to applicant communications—while handling financial oversight, procurement, and vendor relationships. The role also encompasses hiring and onboarding temporary staff, coordinating recruitment logistics and travel, managing social media communications, and fielding inquiries from prospective and current students about policies and deadlines.
This position requires at least four years of office experience (preferably in higher education), or an equivalent combination of an Associate's degree with two years of relevant experience. You'll need strong proficiency in Microsoft Office, excellent communication and organizational skills, and the ability to juggle competing priorities while maintaining accuracy and confidentiality. Success here depends on your ability to work both independently and collaboratively with students, faculty, and the public, along with a willingness to occasionally work weekends and evenings. A bachelor's degree is preferred, and you should be comfortable learning university-specific systems and databases.
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