AI Voice Evaluation Specialist - 3 month contract
Innodata Inc.
$20 - $25 / hour
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Description
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
About this Role:
This role is a 3-month, W2, full-time contract (40 hours per week.)
Scope of the Role:
We are looking for detail-oriented Voice Specialists to evaluate the performance of AI models through real-time, voice-based conversations. In this role, you will interact with two different AI models using the same assigned scenario, carefully compare their responses, and provide structured evaluations based on defined quality criteria.
The goal of the evaluation is to create a fair, consistent comparison between models and identify which model delivers the stronger overall conversational experience.
What You’ll Own:
- Review an assigned scenario and roleplay a natural conversation with two different AI models.
- Conduct comparable conversations with Model A and Model B, keeping the scenario, conversational approach, and overall interaction as consistent as possible.
- Maintain approximately the same number of conversational turns with each model to support a fair comparison.
- Record your voice during each interaction and pay close attention to the quality and behavior of the model's responses.
- Evaluate each model across five defined evaluation dimensions.
- Identify and categorize relevant error clusters that may occur in the audio or conversation.
- Compare the performance of Model A and Model B based on the evaluation criteria and your observations.
- Select the model that demonstrated the stronger overall performance according to the defined evaluation framework.
- Write a detailed rationale explaining your final preference, referencing specific examples and observations from both conversations.
- Apply evaluation guidelines consistently across different scenarios and model interactions
You’ll Thrive in This Role If You Have
- Bachelors Degree
- Strong attention to detail and ability to notice subtle differences in conversational quality.
- Excellent listening and comprehension skills.
- Strong written communication skills, particularly the ability to explain observations clearly and objectively.
- Ability to consistently follow detailed evaluation guidelines.
- Comfort speaking naturally and role-playing different conversational scenarios.
- Ability to compare two interactions fairly without allowing personal preferences to influence the evaluation.
- Strong critical-thinking and analytical skills.
- Reliability and consistency when completing structured evaluation tasks.
- Familiarity with AI assistants, voice-based AI, or conversational systems
The expected hourly salary range for this position is $20-$25 p/hour, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at verifyjoboffer@innodata.com and consider reporting it to the FTC at ReportFraud.ftc.gov.
About this role
Innodata is seeking detail-oriented evaluators to assess AI voice models through direct interaction and comparison. Over a three-month contract period, you'll conduct parallel conversations with two different AI systems using identical scenarios, then provide structured assessments of their performance across defined quality dimensions. The work requires you to roleplay naturally, maintain consistency between interactions, identify error patterns, and write detailed rationales explaining which model delivered the stronger conversational experience.
Success in this role depends on strong listening comprehension, the ability to notice subtle differences in response quality, and disciplined adherence to evaluation frameworks without letting personal bias influence your judgment. You'll need excellent written communication skills to articulate your observations clearly and objectively, along with comfort speaking naturally in varied conversational scenarios. A bachelor's degree and familiarity with AI assistants or voice-based systems are expected.
This is a full-time remote position at $20–$25 per hour, running for three months as a W2 contract. It suits someone with analytical skills and attention to detail who can reliably execute structured evaluation tasks while maintaining objectivity across multiple model comparisons.
Pay for this role
$20 to $25 per hour
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