Admissions Officer

Bath Spa University

Salary undisclosed

Bath, Somerset - Newton ParkFull-timeHybridIntermediate

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Description

Previous applicants need not apply

We are urgently currently seeking an Admissions Officer, who will be responsible for the recruitment and admissions activities across various University programmes of study delivered at our London campuses (Hackney and Canary Wharf) and our partner institutions.

This is a hybrid role where the post-holder will be based primarily at home and at Newton Park, Bath but will be expected to visit our London campuses and/or partner institutions as required.

Key Responsibilities

As our Admissions Officer, you will join our Future Students team and play a key role in delivering an excellent applicant and student experience. You will manage applications across a portfolio of programmes and/or partner institutions, assessing qualifications, making evidence-based admissions decisions and ensuring applications are processed accurately, efficiently and in line with University policies and procedures. You will be a key point of contact for applicants, prospective students, agents and partners, providing professional advice and guidance by email, telephone and at events such as Open Days and Offer Holder Days.

Working collaboratively with academic Schools, partner institutions and professional services, you will help us achieve our recruitment targets and deliver a high-quality admissions service. You will also support the maintenance of accurate applicant and student records, contribute to the effective use of the SITS student record system, and identify opportunities to improve processes and enhance the applicant journey. The role offers the opportunity to contribute to key activities throughout the student lifecycle, including Clearing, registration, examinations, assessments and graduation, while supporting the wider Future Students and Admissions teams during peak periods.

Skills, Knowledge and Expertise

Experience of providing excellent customer service
Experience of working in a busy and demanding environment with competing priorities and varying workload pressures
Experience of administrative functions, preferably in the education sector
Excellent communication and interpersonal skills
Ability to work as an effective member of the team
Knowledge of SITS or other student records systems
Experience of Admissions/Registry (or similar) procedures and administration in a medium to large organisation
Experience of working with a wide range of people from a variety of backgrounds

For further information on the essential and desirable skills we’re looking for, please refer to the attached Job Description.

Benefits

Salary Grade 5 - Starting from £30,180 rising to £33,662 per annum

The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.

Additional information

The post-holder will be expected to undertake relevant training and take a proactive role in developing their knowledge of the context within which work is undertaken across Student Services and at Bath Spa University.

Interview Date - 5th November 2026

Please note that as of April 2024, there has been a change in the UK’s sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected.

Staff Benefits

We offer a wide range of great benefits at BSU, including

Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement
Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme
Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
Transport schemes including Electric Vehicle Scheme and Cycle to Work
Wide range of discounts and financial benefits, accessed through and easy-to-use app

For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Benefits

Salary Grade 5 - Starting from £30,180 rising to £33,662 per annum The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances. Additional information The post-holder will be expected to undertake relevant training and take a proactive role in developing their knowledge of the context within which work is undertaken across Student Services and at Bath Spa University. Interview Date - 5th November 2026 Please note that as of April 2024, there has been a change in the UK’s sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected. Staff Benefits We offer a wide range of great benefits at BSU, including Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling Transport schemes including Electric Vehicle Scheme and Cycle to Work Wide range of discounts and financial benefits, accessed through and easy-to-use app For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/ We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About this role

Bath Spa University is seeking an Admissions Officer to join its Future Students team and manage the full admissions lifecycle for programmes delivered across London campuses and partner institutions. Based primarily at home and Newton Park, Bath, you'll assess applications, make admissions decisions, maintain accurate records in the SITS system, and serve as a point of contact for applicants, prospective students, agents and partners via email, phone and at events like Open Days. The role requires balancing competing priorities across a portfolio of programmes while collaborating with academic Schools and professional services to meet recruitment targets.

You should have experience in customer service, education administration, and ideally familiarity with SITS or similar student records systems. Strong communication skills and the ability to work effectively in a busy environment with varying workloads are essential. The role also involves supporting broader admissions activities during peak periods, including Clearing, registration, examinations and graduation.

The position is full-time on a hybrid basis, with a salary of £30,180 to £33,662 depending on experience. Bath Spa offers a defined benefit pension scheme, 41–46 days of paid leave annually, family-friendly policies including flexible working, and access to an Employee Assistance Programme and various staff discounts. Note that visa sponsorship is not available for this role.

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