IT Asset Technician
Eos It Solutions
Salary undisclosed
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Description
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
KEY RESPONSIBILITIES:
- Responsible for all end user asset and consumable requests globally.
- Triage, resolve, pack and ship end user hardware requests.
- Monitor and triage the remote hardware request queue.
- Quality control and check all orders daily for accuracy before handoff to courier.
- Maintain an adequate amount of Grade B assets in inventory at the warehouse and refresh as newer devices come in.
- Escalate all issues that cannot be resolved to Tier 2 support for further instructions.
- Monitor Daily outbound shipments and update tickets when delivered. Escalate any delivery issues to Tier 2 support.
- Receive and catalog all inbound hardware via Asset management system into the warehouse.
- Monitor and track all Leaver requests and document all reverse logistics.
- Conduct monthly inventory counts of all assets and consumables on hand in warehouse.
- Arrange collection of E-waste listed devices on a routine basis with indeed managed vendors.
- Provide additional support for Indeed offices as needed.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#INDNAMER
Benefits
- stock options
About this role
EOS IT Solutions is seeking an IT Asset Technician to manage hardware and consumable requests for a global workforce. Working remotely from Pflugerville, Texas, you'll own the full lifecycle of end-user assets—from triaging and fulfilling requests to packing, shipping, and tracking deliveries across the company's international operations. This role sits at the center of IT logistics, requiring you to maintain accurate inventory records, conduct quality checks before shipment, monitor warehouse stock levels, and escalate issues that need deeper technical support.
The day-to-day involves hands-on asset management: processing the remote hardware request queue, managing Grade B inventory refresh cycles, receiving and cataloging inbound devices, handling reverse logistics for departing employees, and coordinating e-waste collection. You'll also perform monthly inventory counts and provide operational support to Indeed offices as needed. Success in this role depends on attention to detail, organizational discipline, and the ability to keep multiple shipments and requests moving smoothly while maintaining accurate records in the asset management system.
This is a full-time position suited to someone comfortable with logistics operations, inventory systems, and supporting a distributed global team. If you have experience in IT asset management, warehouse operations, or similar logistics roles and can work independently in a remote setting, this could be a solid fit.
Typical pay for this role
$60,000
Typical range: $40,000 to $80,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable IT Asset Technician postings in Pflugerville, and analyze any offer before you accept it.
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