Director of 3Pl Warehouse Operations
The Vita Coco Company
$150,000 - $170,000 / year
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
Vita Coco is the leading coconut water brand in the world, built on a simple idea: bring better-for-you, natural hydration to more people. Since starting in 2004, we’ve grown into a global business with teams in New York, London, and Singapore, and we’re now publicly traded on NASDAQ under COCO.
As a Public Benefit Corporation and Certified B Corp, we’re committed to supporting farming communities, sourcing responsibly, and building products that are better for people and the planet. We move fast, stay scrappy, and care deeply about doing the right thing.
We’re now looking for someone who’s excited to join a growing, purpose-driven company and help shape what comes next.
Our Values:
- Human First: We lead with inclusivity, transparency, and empathy.
- Nothing is Impossible: We experiment, learn, and keep moving forward.
- United by Our Will to Win: We stay aligned, work collaboratively, and push toward shared goals.
- Part of Something Bigger: We’re committed to uplifting the communities we’re connected to locally and globally
The Director of 3PL Warehouse Operations is responsible for the strategic and operational leadership of the company’s third-party logistics (3PL) warehouse network, including warehouse operations, 3PL performance management, operating costs, current and new partner evaluation, contract negotiations, and onboarding of new warehouse locations or providers.
The Director will serve as the primary operational leader and escalation point for 3PL warehousing partners, ensuring that external warehouse operations consistently meet company expectations for safety, quality, productivity, customer service, technology and cost. This position will work cross-functionally with Demand, Transportation, Customer Service, Finance, IT, and our internal warehouse management team to optimize the end-to-end distribution operation.
The ideal candidate is a hands-on, data-driven operations leader with strong experience managing 3PL relationships, warehouse operations, contract negotiations, performance management, and continuous improvement.
3PL Operations & Performance
- Provide strategic oversight of all 3PL warehouse operations, including service levels, KPIs, OTIF, capacity, staffing, and operational performance.
- Lead performance reviews, escalations, corrective actions, and business continuity planning.
- Ensure consistent standards, accountability, and continuous improvement across the 3PL network.
3PL Strategy, Procurement & Implementation
- Lead 3PL sourcing, RFPs, evaluations, due diligence, site assessments, negotiations, contracting, and partner selection.
- Manage total cost, service capabilities, technology, capacity, scalability, and risk when evaluating providers.
- Lead implementation and transition of new 3PL facilities, ensuring operational and system readiness.
Cost, Inventory & Continuous Improvement
- Manage warehouse costs, budgets, pricing, contracts, and cost-to-serve initiatives.
- Ensure inventory accuracy, control, availability, and reconciliation across all facilities.
- Identify and implement opportunities for process, productivity, labor, technology, automation, and network optimization.
- Continually evaluate pricing within the existing network to identify savings opportunities.
Systems, Reporting & Compliance
- Oversee WMS, ERP, EDI, reporting, dashboards, and system integrations across 3PL partners.
- Establish visibility into inventory, orders, capacity, productivity, costs, and service levels.
- Ensure compliance with safety, quality, security, insurance, regulatory, and company standards.
Leadership & Collaboration
- Lead and develop Warehouse Manager and Inventory Control Coordinators to drive performance and career growth.
- Build strong relationships with 3PL leadership and partner across Supply Chain, Transportation, Finance, Procurement, IT, Legal, and Customer Service.
- Communicate performance, risks, opportunities, and strategic initiatives to senior leadership.
Required Qualifications
- Bachelor’s degree in Supply Chain, Logistics, Operations, Business, or related field; equivalent experience considered.
- 10+ years of progressive experience in warehouse, distribution, logistics, or supply chain operations.
- 5+ years of experience managing 3PL providers and multi-site warehouse operations.
- Proven experience with 3PL sourcing, RFPs, contract negotiations, onboarding, and performance management.
- Strong knowledge of warehouse operations, inventory management, labor, fulfillment, and distribution.
- Experience managing budgets, costs, KPIs, SLAs, and continuous-improvement initiatives.
- Demonstrated leadership experience managing and developing teams.
- Strong analytical, negotiation, communication, and problem-solving skills.
- Experience with WMS, ERP, EDI, and supply-chain technology.
- Knowledge of warehouse safety, quality, security, and compliance requirements.
- Ability to travel to 3PL and business locations as needed.
Preferred Qualifications
- APICS/ASCM, CPIM, CSCP, Lean, or Six Sigma certification.
- Experience managing a national or multi-region 3PL network.
- Experience with warehouse network optimization, facility launches, automation, or technology implementations.
- Experience developing cost-to-serve, cost of goods sold, and total-cost-of-operation analyses.
This is a reasonable estimate of the current pay range for this position. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
A NOTE FROM US
We welcome you to apply—even if you don’t check every box. We’re big fans of curious, growth-minded people who want to learn, contribute, and make an impact. If you feel connected to our brands and our mission, we’d love to hear from you.
About this role
Leading Vita Coco's third-party logistics network requires someone who can balance strategic oversight with hands-on operational management. This Director role owns the full lifecycle of the company's 3PL warehouse operations—from sourcing and negotiating contracts with new providers to managing performance, costs, and continuous improvement across the existing partner network. You'll be the primary escalation point and operational leader for external warehouse partners, ensuring they consistently meet standards for safety, quality, productivity, customer service, and cost.
The work is cross-functional and data-driven. You'll partner with teams across Demand, Transportation, Customer Service, Finance, and IT to optimize the end-to-end distribution operation, oversee WMS and ERP systems, manage inventory accuracy and control, and lead internal staff including Warehouse Managers and Inventory Control Coordinators. The role demands deep expertise in 3PL relationship management, warehouse operations, contract negotiation, and performance metrics—backed by at least 10 years in logistics or supply chain roles and 5+ years specifically managing 3PL providers and multi-site operations.
This is a contract position based in New York City, paying $150,000–$170,000. It suits an experienced operations leader comfortable with vendor management, budget accountability, and driving improvement across a distributed network. Travel to warehouse locations will be required.
This role's local market on JobMinglr
Pay for this role
$150,000 to $170,000 per year
That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.