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Office Manager

Trilon Group

Salary undisclosed

Charlotte, NC Full-timeOn-siteIntermediate

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Description

The Office Manager plays a key role in creating a welcoming, organized, and engaging workplace while ensuring the smooth day-to-day operations of DRMP's Charlotte office. As a central point of contact for employees, clients, visitors, and corporate teams, this position combines administrative and operational support with a strong focus on employee engagement, event planning, and office culture. We're looking for someone who is outgoing, proactive, and genuinely enjoys bringing people together, building relationships, and creating a positive employee experience.


This is a full-time, on-site position based in our Charlotte, NC office, five days per week.



Key Responsibilities

  • Office Operations: Maintain a clean, organized, and welcoming office environment, including shared spaces, kitchens, supplies, equipment, and facilities; manage office budgets and coordinate vendors, repairs, and basic technical needs with IS.
  • Employee engagement and events: Plan, coordinate, and execute employee appreciation activities, team-building events, celebrations, and office gatherings; manage logistics and event budgets; collaborate with HR, leadership, and other offices on company-wide initiatives; proactively identify ways to strengthen office culture.
  • Safety and compliance: Partner with appropriate teams on office safety, security, emergency preparedness, and compliance with established guidelines.
  • Administrative support: Coordinate calendars, meetings, travel, expense reports, documents, and administrative communications with headquarters; assist with fee proposals and scopes of work.
  • Cross-functional coordination: Support local needs in partnership with Marketing, HR, IS, and Finance & Accounting; coordinate staff registration for civic and industry events.
  • Client and visitor services: Serve as a professional first point of contact via phone, email, and in person; handle inquiries and coordinate visits and meetings.


The position may support multiple regional offices, and duties may vary based on local office needs and DRMP market sectors.


Performance Expectations


Deliver timely, accurate administrative support and manage office expenses within budget. Create positive employee and visitor experiences, coordinate successful engagement events, build strong relationships across offices, proactively address needs, and improve processes.



Skills, Knowledge and Expertise

  • A warm, outgoing, and service-oriented personality with a genuine passion for helping others, building relationships, and creating a positive workplace experience.  
  • Excellent interpersonal, written, and verbal communication skills; ability to manage varied responsibilities independently and proactively.
  • Proficiency in Microsoft Word, Excel, and Outlook; basic accounting knowledge and internet research skills.
  • Valid driver’s license with an acceptable driving history.

Benefits

  • Excellent compensation package
  • Outstanding holiday and paid-time-off programs
  • 401(k) Plan and Match 
  • Career Path Development Program (Management & Technical Career Tracks)
  • Mentorship Program
  • Tuition Reimbursement
  • Parental Leave
  • Competitive health and dental insurance premiums 
  • Variety of voluntary benefit options 
  • Short-Term Disability/Long-Term Disability
  • Company-furnished life insurance
  • Employee Assistant Program (EAP)
  • Flexible Spending Account
  • and More
DRMP is a Drug and Alcohol Free workplace, an Equal Employment Opportunity employer and E-Verify employer.



Benefits

  • Excellent compensation package Outstanding holiday and paid-time-off programs 401(k) Plan and Match Career Path Development Program (Management & Technical Career Tracks) Mentorship Program Tuition Reimbursement Parental Leave Competitive health and dental insurance premiums Variety of voluntary benefit options Short-Term Disability/Long-Term Disability Company-furnished life insurance Employee Assistant Program (EAP) Flexible Spending Account and More DRMP is a Drug and Alcohol Free workplace, an Equal Employment Opportunity employer and E-Verify employer.

About this role

Trilon Group's Charlotte office is seeking an Office Manager who will serve as the hub of day-to-day operations and workplace culture. The role blends traditional administrative duties—managing calendars, expense reports, vendor coordination, and client services—with a stronger emphasis on employee engagement and event planning. You'd be responsible for maintaining an organized, welcoming office environment while planning team-building activities, celebrations, and office gatherings that strengthen company culture. This is a full-time, in-office position requiring five days per week on-site.

Success in this role hinges on being genuinely outgoing and relationship-focused, with strong communication skills and the ability to juggle multiple priorities independently. You'll need proficiency in Microsoft Office (Word, Excel, Outlook), basic accounting knowledge, and a valid driver's license. The position may occasionally support multiple regional offices, so flexibility and proactive problem-solving are essential. Trilon Group offers competitive benefits including strong PTO, 401(k) matching, a career development program, tuition reimbursement, and comprehensive health coverage.

Typical pay for this role

$60,000

Typical range: $40,000 to $100,000

This role's local market on JobMinglr

Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Office Manager postings in Charlotte, and analyze any offer before you accept it.

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