Technical Services Representative
Triumvirate Environmental
Salary undisclosed
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Description
Technical Services Representative
Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our Northampton, PA office.
This highly motivated individual will be responsible for delivering operational and administrative excellence to support our sales and technical services teams—ensuring that every customer interaction is efficient, accurate, and leaves a lasting impression.
Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.
This position reports to the Technical Services General Manager. This role is onsite and is based out of our Northampton, PA office.
Essential responsibilities:
- Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights
- Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others
- Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding
- Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations
- Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation
- Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes
- Provide Quality Control by contacting customers, post-service, to conduct surveys
- Attend all sales meetings and other necessary meetings
- Provide technical support to Inside and Outside Sales representatives and customers
- Assist with the approval of OSS, lab pack, and other job folders
- All other duties as assigned
Basic qualifications
- Bachelor's degree or equivalent experience in hazardous-waste industry, or relevant military experience
- Ability to work as a team player
- Determination/eagerness to learn about the environmental health & safety field
- Creativity in solving unique problems
- Leadership experience/potential
- Strong communication, analytical, technical, and organizational skills
- Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint)
- Must be eligible to work in the United States without future sponsorship
- Must have a reliable form of transportation
#LI-Onsite
Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!
To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!
Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.
If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.
Benefits
- vision insurance
- 401(k)
- tuition reimbursement
About this role
Triumvirate Environmental's Northampton office is looking for someone to serve as the operational backbone of their sales and technical services teams. You'd handle the full lifecycle of job coordination—from fielding customer calls and preparing paperwork to creating invoices, organizing job folders, and managing quotes for services like lab packs and lab moves. The role also involves administrative support for the sales team, quality control follow-ups with customers, and attending key meetings alongside inside and outside sales representatives.
This position suits someone with a background in hazardous waste or environmental health and safety who thrives in a fast-paced, detail-oriented environment. You'll need strong organizational and communication skills, solid proficiency with Microsoft Office, and the ability to problem-solve creatively when customer needs don't fit standard processes. A bachelor's degree or equivalent industry experience is required, along with reliable transportation for this in-office role in Pennsylvania.
Triumvirate offers comprehensive benefits including health, dental, and vision coverage, 401k contributions, tuition reimbursement, safety training and certification opportunities, mentorship programs, and various lifestyle perks. The company emphasizes growth and development within a collaborative culture.
How this employer is doing
solid
- Expanding
- Recent Acquisition
Typical pay for this role
$60,000
Typical range: $40,000 to $100,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Technical Services Representative postings in Northampton, and analyze any offer before you accept it.
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