Head of Global Public Relations
Feedzai
Salary undisclosed
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Description
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year.
Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.
Feedzai is seeking a Head of Global Public Relations to lead our external and internal communications strategy during an exciting phase of growth and innovation. This is a senior, hands-on role responsible for shaping how the world sees Feedzai, how our customers and partners experience our brand, and how our employees connect to our culture and mission. You’ll partner closely with our global PR agency, executives, and leaders across content, product marketing, and customer marketing to ensure our story is told with consistency, clarity, and impact. You’ll be expected to set the strategy and execute with excellence, working closely with agency partners and cross-functional collaborators.
Your Day to Day:
Public Relations & Thought Leadership
- Lead Feedzai’s global media relations strategy, working with our PR agency to proactively secure tier-one coverage, bylines, speaking engagements, and awards.
- Anticipate communications challenges, identify opportunities, and position Feedzai as the definitive voice in AI-powered fraud and financial crime prevention.
- Shape executive thought leadership platforms and narratives for key spokespeople.
Corporate & Brand Communications
- Direct messaging to reinforce Feedzai’s reputation, visibility, and brand image across global markets.
- Ensure consistency of brand voice and messaging across all communication channels and stakeholder groups.
- Provide counsel on sensitive issues, reputation management, and crisis communications.
- Act as a key stakeholder for Feedzai’s Life at Feedzai social media content.
Customer & Market Messaging
- Partner with content, product marketing, and customer marketing teams to develop clear, differentiated narratives for customers, analysts, and industry influencers.
- Oversee communications around customer successes, joint announcements, and partnership news.
Internal Communications & Culture
- Lead internal communications to inform, inspire, and connect employees across geographies.
- Partner with leadership and HR to reinforce culture, vision, and company priorities.
- Manage executive communications for company-wide initiatives, events, and change management.
You Have & You Know How:
- 10+ years of communications experience, ideally in B2B technology, fintech, or financial services.
- Proven success in leading high-profile PR programs and securing meaningful media coverage.
- Strong writing, messaging, and storytelling skills with the ability to adapt tone for media, executives, customers, and employees.
- Experience navigating sensitive issues, crisis management, and reputation strategy.
- Collaborative leader who thrives in a fast-paced, cross-functional environment.
- Comfortable being both strategic and hands-on; you can set direction, write the plan, and execute it.
- Ability to build strong relationships with executives, subject matter experts, and external partners.
Your First 30-Days at Feedzai:
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feedzai does not accept unsolicited resumes from recruiters or employment agencies.
Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.
About this role
Feedzai is a $2 billion Series D fintech company protecting over one billion consumers and $9 trillion in annual payment volume through AI-powered fraud detection. As Head of Global Public Relations, you'd own the external and internal narrative for this rapidly scaling organization, working from the London office in a hands-on senior role that blends strategy with execution.
Your remit spans four interconnected areas: building Feedzai's media presence and thought leadership in AI and financial crime prevention; managing corporate reputation and brand consistency across global markets; partnering with product and customer marketing teams to shape how the company is perceived by clients and industry analysts; and leading internal communications that connect employees across geographies to the company's mission. You'd work closely with a global PR agency, executives, and cross-functional leaders, while being prepared to handle sensitive issues and crisis scenarios. This requires both the strategic vision to set direction and the hands-on capability to write, plan, and deliver.
The role demands 10+ years in B2B technology, fintech, or financial services communications, with a track record of securing high-profile media coverage and leading substantial PR programs. You'll need strong writing and storytelling skills adaptable to different audiences, experience managing reputation and sensitive communications, and the ability to build relationships across executives, subject matter experts, and external partners. This is an in-office position in the UK and suits someone comfortable operating in a fast-paced, cross-functional environment where strategic thinking and tactical execution go hand in hand.
How this employer is doing
average
- H1B: Sponsors Visas
- Legal Issue
- New Product/Innovation
- Sponsors Visas
In the news
Banks overrate fraud readiness by 13.3 points, Feedzai finds, FinTech Global
Pay for this role
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