Onsite Supervisor
Verstela
Salary undisclosed
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Description
At Verstela, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve.
Our guiding principle is simple: we are successful when we help others become successful.
Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.
About the Position: In this role, you'll work directly at one of our high volume client sites. This unique position involves overseeing a team of employees and working closely with our local branch to ensure both client and candidate satisfaction. Your strong communication, leadership, and problem-solving skills will be key to your success. Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy.
Prior recruiting experience is not required. You will receive comprehensive training to ensure you are set up for success.
You will:
- Maintain and nurture client relationships to ensure satisfaction and retention.
- Support and oversee the performance and well-being of employee on-site.
- Address and resolve any issues that arise, efficiently and effectively.
- Perform talent interviews
- Conduct new employee orientations and on-boarding
You have:
- 1+ years of supervisory (lead) experience in a customer service or sales setting
- MS Office proficiency
- Reliable transportation to visit client sites on a regular basis
Schedule: Monday - Thursday 9:00am - 7:00pm, Friday 8:00am - 12:00pm
Pay: $24.00 - $27.00
Location: Las Vegas, NV
Benefits
- Medical, Dental Vision
- Life and Long-Term Disability Insurance
- Employee Wellness Program
- Pet Insurance
- Commuter Benefits
- Consumer Discount Program Membership
- 401(K) Retirement Plan with Employer Match
- 8 Paid Holidays
- 15 days of Paid Time Off (PTO) the first year
- 3 days of Paid Community Service Time (CTO)
- 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks
Want to Take the Next Step?
If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.
Benefits
- health insurance
- 401(k)
- paid time off
- parental leave
- disability insurance
- wellness program
About this role
Verstela is looking for an Onsite Supervisor to manage a team at a high-volume client site in Las Vegas. You'll split your time between direct supervision of on-site staff and collaboration with the local branch, handling everything from performance management and issue resolution to conducting interviews and running new hire orientations. The role demands strong communication and leadership skills, particularly the ability to have difficult conversations with professionalism and empathy. Prior recruiting experience isn't necessary—you'll receive comprehensive training—but you do need at least one year of supervisory or lead experience in a customer service or sales environment.
Your core responsibilities center on keeping both clients and employees satisfied: maintaining client relationships, supporting your team's performance and well-being, and solving problems as they emerge. You'll need reliable transportation to visit client sites regularly and proficiency with MS Office. The schedule runs Monday through Thursday, 9am to 7pm, with Friday mornings 8am to 12pm, and the pay range is $24 to $27 per hour.
The benefits package is comprehensive, including medical, dental, and vision coverage, life and disability insurance, a 401(k) with employer match, 15 days of PTO in year one, 8 paid holidays, 3 days of community service time, and 3 weeks of paid parental leave. You'll also have access to an employee wellness program, pet insurance, commuter benefits, and a consumer discount program.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Onsite Supervisor postings in Las Vegas, and analyze any offer before you accept it.
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