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Optical Technician / Optician

Clarkson EyeCare

Salary undisclosed

Novi, MIFull-timeOn-siteIntermediate

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Description

PERKS

  • Full Benefits Package - Medical, Vision, Dental and Life Insurance
  • 401k + Employer Matching
  • Paid Time Off (PTO) and Paid Holidays
  • Paid Maternity Leave
  • Competitive Base Pay
  • Employee Discounts


SUMMARY  

An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists.  They connect the patient's needs to the goods and services offered. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support 
  • Determine patient wants and needs and selling to exceed their expectations 
  • Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions 
  • Able to operate the auto-lensometer and manual lensometer 
  • Educate and recommend specific lenses, lens coatings and frames to suit patient needs 
  • Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt 
  • Dispense patient orders and repair and adjust patient frames 
  • Dispense all glasses and/or contact lens orders using current process 

QUALIFICATIONS 

  • Previous medical office experience preferred; previous ophthalmic experience strongly preferred. 
  • Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience 
  • Favorable result on background check as required by state 
  • Must be able to provide proof of identity and right to work in the United States 

EDUCATION AND/OR EXPERIENCE 

  • High school diploma or GED required

LICENSES AND CREDENTIALS 

  • ABO and NCLE certifications preferred, but not required

SYSTEMS AND TECHNOLOGY  

  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook 

PHYSICAL REQUIREMENTS 

  • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. 


If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. 

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.  

Benefits

  • Full Benefits Package - Medical, Vision, Dental and Life Insurance
  • 401k + Employer Matching
  • Paid Time Off (PTO) and Paid Holidays
  • Paid Maternity Leave
  • Competitive Base Pay
  • Employee Discounts
  • Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
  • Determine patient wants and needs and selling to exceed their expectations
  • Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
  • Able to operate the auto-lensometer and manual lensometer
  • Educate and recommend specific lenses, lens coatings and frames to suit patient needs
  • Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
  • Dispense patient orders and repair and adjust patient frames
  • Dispense all glasses and/or contact lens orders using current process
  • Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
  • Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
  • Favorable result on background check as required by state
  • Must be able to provide proof of identity and right to work in the United States
  • High school diploma or GED required
  • ABO and NCLE certifications preferred, but not required
  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook
  • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

About this role

Clarkson EyeCare is looking for an Optical Technician to join their Novi practice on a full-time, in-office basis. You'll work directly with patients to dispense and fit glasses and contacts based on prescriptions from optometrists and ophthalmologists. The role blends technical precision with customer service—you'll measure eyes accurately, help patients select frames, educate them on lens options and coatings, and handle frame adjustments and repairs. Success means building patient relationships while driving retail sales and supporting the medical side of the practice.

The position calls for at least one year of customer or patient-facing experience, though prior ophthalmic or medical office background is strongly preferred. You'll need to operate lensometers, master precise measurements like pupillary distance and vertex distance, and be comfortable with Microsoft Office. ABO and NCLE certifications are preferred but not required. The work is physically active—expect frequent walking, standing, and sitting, plus regular bending and reaching, with strong fine motor skills and visual acuity essential throughout the day.

Clarkson EyeCare offers a full benefits package including medical, vision, dental, and life insurance, a 401k with employer matching, paid time off, paid holidays, and paid maternity leave, along with employee discounts on eyewear.

How this employer is doing

average

  • News: Recently Raised Funding

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Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Optical Technician / Optician postings in Novi, and analyze any offer before you accept it.

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