Sales Development Associate - Apprenticeship
Eptura
Salary undisclosed
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Description
The Eptura Apprenticeship Program is designed to provide recent graduates and early-career professionals with meaningful, hands-on experience within a global SaaS organization. Throughout this 12-month program, apprentices will receive mentoring, structured learning opportunities, and exposure to commercial operations and sales processes.
To be considered for this apprenticeship, candidates must:
- Have completed a Bachelor's degree within the past two years, OR
- Be in the final year of their degree program and eligible for apprenticeship participation
- Have no more than two years of professional work experience
- Be legally eligible to participate in an apprenticeship program in India
At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.
The Sales Development Associate serves as the first point of contact for prospective customers who express interest in Eptura solutions.
Working alongside the APAC sales team, this individual qualifies inbound inquiries, gathers basic business requirements, updates Salesforce records, and schedules meetings for Account Executives.
This position is ideal for someone interested in developing a long-term career in SaaS sales, business development, customer success, or commercial operations.
Key Responsibilities
- Respond to inbound inquiries from prospective customers and partners
- Conduct qualification activities via email, phone, WhatsApp and LinkedIn
- Gather key customer information including business need, urgency, buying process, and stakeholder contacts
- Schedule and send reminders for discovery meetings for Account Executives
- Update and maintain lead, account and contact information in Salesforce
- Ensure leads, with clear handover notes, are routed accurately and promptly
- Conduct identified outbound outreach via email, WhatsApp and LinkedIn
- Track outreach activities and follow-up actions
- Partner with Marketing and Sales to improve lead quality and conversion processes
- Participate in apprenticeship learning and development activities
- Maintain a professional customer experience throughout every interaction
Skills, Knowledge and Expertise
- Modern SaaS sales methodologies
- Lead qualification and prospecting
- Salesforce CRM administration
- Customer communication skills
- Account Executive partnership
- Pipeline management
- Marketing and sales alignment
- Degree in Business, Marketing, Communications, Commerce, Economics, or related discipline
- Strong written and verbal English communication skills
- Customer-focused mindset
- Strong organizational skills
- Interest in technology and SaaS solutions
- Desire to build a career in sales or commercial functions
Benefits
- Monthly stipend
- Health Insurance fully paid – Self
- 13 Public Holidays
- Hyrid working policy
- Exposure to the latest trends and technologies in the SaaS industry.
- Mentorship from global experienced professionals in the sales, renewals and customer success fields.
- Potential for career advancement based on performance and dedication.
- Follow us on Twitter | LinkedIn | Facebook | YouTube
- At Eptura, we believe strong teams are built through collaboration, flexibility, and a range of perspectives grounded in skill and experience. We strive to create an environment where people can do their best work, contribute meaningfully, and grow alongside our business.
Benefits
- Monthly stipend Health Insurance fully paid – Self 13 Public Holidays Hyrid working policy Exposure to the latest trends and technologies in the SaaS industry. Mentorship from global experienced professionals in the sales, renewals and customer success fields. Potential for career advancement based on performance and dedication. Eptura Information: Follow us on Twitter | LinkedIn | Facebook | YouTube At Eptura, we believe strong teams are built through collaboration, flexibility, and a range of perspectives grounded in skill and experience. We strive to create an environment where people can do their best work, contribute meaningfully, and grow alongside our business.
About this role
Eptura's Sales Development Associate apprenticeship is a structured 12-month entry point into SaaS sales for recent graduates or early-career professionals with minimal work experience. You'll be the first contact for inbound customer inquiries, qualifying leads through email, phone, WhatsApp, and LinkedIn while maintaining accurate records in Salesforce. The role involves scheduling discovery meetings for Account Executives, conducting some outbound outreach, and collaborating with Marketing and Sales teams to improve lead quality—giving you direct exposure to how commercial operations function at a global organization trusted by 45% of Fortune 500 companies.
This apprenticeship suits someone genuinely interested in building a sales or business development career, not just looking for a temporary position. You'll receive structured mentorship from experienced professionals, learn modern SaaS methodologies, and work hybrid from Indiana within the APAC sales team. The program includes a monthly stipend, fully covered health insurance, and potential for advancement based on performance, though the role itself is fundamentally about mastering lead qualification and pipeline fundamentals.
To qualify, you must have completed a Bachelor's degree within the past two years or be in your final year, with no more than two years of prior work experience. A background in Business, Marketing, Communications, or related fields is preferred, along with strong English communication skills and genuine interest in technology and SaaS solutions.
How this employer is doing
solid
- Leadership Change
- Expanding
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Sales Development Associate - Apprenticeship postings in your area, and analyze any offer before you accept it.
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