Executive - Food & Beverage
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
At The Ritz-Carlton's Hyderabad property, this role bridges front-of-house operations and team leadership in food and beverage service. You would oversee dining room operations, manage guest interactions according to Ritz-Carlton standards, and ensure the physical environment—from equipment to storage areas—meets the hotel's exacting standards. The position requires hands-on involvement: inspecting staff appearance and conduct, completing inventories, coordinating maintenance requests, and monitoring service quality and guest safety throughout service periods.
The supervisory component is central to the work. You would assist management in hiring, training, and evaluating staff; handle scheduling and employee counseling; and serve as the first point of contact for workplace concerns. This demands strong interpersonal skills, the ability to motivate a team, and comfort with the operational details of opening and closing procedures. The role calls for at least two years of food and beverage experience and one year in a supervisory capacity, though a high school diploma is the only formal education required.
The position is physically demanding—you'll be on your feet for extended periods, moving between dining areas and storage spaces, lifting items up to 50 pounds, and managing the constant flow of service operations. It's a full-time, in-office role suited to someone who thrives in a structured, standards-driven luxury hospitality environment and wants hands-on responsibility for both guest experience and team performance.
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Pay for this role
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