Order Entry Specialist

Renewal by Andersen of Atlanta

$22 / hour

Lawrenceville, GA Full-timeOn-siteIntermediate

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Description

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

Our Renewal by Andersen Company is looking for a reliable and detail-oriented Order Entry Specialist/Order Creation Coordinator. The ideal candidate is well-organized, detail oriented, and capable of managing their workload and prioritizing tasks. This is an excellent opportunity to join a growing company that offers an upbeat work environment and a competitive salary.

Primary Responsibilities:

- Enter detailed orders into our ordering system from sales contracts and measure technician reports

- Create orders in the system and ensure all needed documentation has been obtained

- Place orders on hold as needed until missing documentation is obtained

- Follow up on holds multiple times a day

- Upload documents to customer accounts

- Manage and maintain voicemails and emails

- Support Sales team by helping answer any questions related to their customer accounts

- Run and email daily reports

Qualifications:

- Experience using a CRM system

- Proficient in Microsoft Office

- Minimum of two (2) years of sales support or order entry experience

- Experience with multitasking under pressure

- Must be comfortable speaking on the phone

- High level written/verbal communication skills

Compensation and Benefits:

- $22/hour

- Full insurance package, including medical, dental, vision, and life

- 401(K) with company match

- Student tuition reimbursement program

- Employee perks program

- PTO, paid holidays, and floating holidays!

Schedule:

- Onsite in our Lawrenceville office

- Monday-Friday, 8:00am-5:00pm

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

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Benefits

$22/hour
Full insurance package, including medical, dental, vision, and life
401(K) with company match
Student tuition reimbursement program
Employee perks program
PTO, paid holidays, and floating holidays! Schedule:
Onsite in our Lawrenceville office

About this role

Renewal by Andersen's Atlanta location is seeking an Order Entry Specialist to manage the flow of custom window and door orders from initial contract through system entry and fulfillment. You'll work directly with sales contracts and technician reports to create detailed orders in their system, track documentation requirements, and follow up on incomplete orders multiple times daily. The role also involves uploading documents to customer accounts, responding to sales team inquiries, and generating daily reports—essentially serving as the operational backbone between field teams and order processing.

Success in this position requires at least two years of sales support or order entry experience, comfort with CRM systems and Microsoft Office, and strong phone communication skills. You'll need to manage multiple priorities simultaneously while maintaining accuracy and attention to detail. This is a full-time, in-office role in Lawrenceville, Monday through Friday, 8am to 5pm.

The position offers $22 per hour plus a full benefits package including medical, dental, and vision coverage, 401(k) matching, PTO, paid holidays, and a student tuition reimbursement program. Renewal by Andersen, the custom division of the century-old Andersen Windows brand, describes the environment as upbeat and positions this as an opportunity to join a growing company.

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Pay for this role

$22 per hour

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