Houseperson
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
Working as a Houseperson at The Ritz-Carlton Portland means supporting the entire hotel operation by moving between departments—housekeeping, engineering, banquets, restaurants, front office—to deliver items to guests and assist wherever needed. You'll be the connective tissue keeping daily operations running smoothly, handling deliveries to guest rooms and providing hands-on support to multiple teams throughout the property.
The role is physically demanding. You'll spend your shift on your feet moving through the hotel, navigating stairs, service areas, and confined spaces while carrying, lifting, and placing items up to 55 pounds. You'll need to read information carefully, inspect equipment and tools, and maintain attention to detail across a variety of tasks. Strong attention to safety, adherence to procedures, and professional appearance and communication are non-negotiable.
This position suits someone with a strong work ethic who thrives in a fast-paced environment and takes pride in supporting a luxury hotel's operations. No prior hospitality experience is required—just the ability to be reliable, detail-oriented, and physically capable of the demands of the role. A high school diploma or G.E.D. is preferred.
Typical pay for this role
$20,000
Typical range: $20,000 to $40,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Houseperson postings in Portland, and analyze any offer before you accept it.
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