Server Assistant
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
At The Ritz-Carlton's Portland location, a Server Assistant supports the food and beverage team by handling the operational backbone of dining service—setting tables, assisting kitchen staff, and maintaining clean, well-stocked work areas. This is a full-time, in-person role where the focus extends beyond logistics; you're helping create memorable guest experiences where every detail, from table setup to supply management, contributes to how guests perceive their visit.
The work is physical and fast-paced. You'll spend most of your shift on your feet, moving through dining and kitchen areas, often on uneven surfaces. Responsibilities include reading menus and verifying information, lifting and carrying items up to 25 pounds independently (or up to 50 pounds with assistance), and reaching, bending, and stooping as needed. The company emphasizes safety, adherence to procedures, professional appearance, and communication as non-negotiable foundations for the role.
Prior food and beverage experience is preferred but not required—a high school diploma or equivalent is the main educational expectation. This role suits someone who is detail-oriented, physically capable, and motivated by contributing to a polished service operation rather than seeking independent decision-making or advancement into management.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Server Assistant postings in Portland, and analyze any offer before you accept it.
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