Account Executive, SMB

Job Title: Account Executive
Employment Status: Full-time
Office Hours: Monday - Friday; hybrid schedule
Location: Boston, Massachusetts
Compensation: $150,000 - $180,000 OTE + equity options
*Quota will be 4x OTE and will be discussed during the interview process

About Ketryx

Ketryx is an AI software platform that enables healthcare and life sciences companies to ship life-saving regulated products in weeks instead of years.

Exploding product complexity is burying companies in compliance paperwork and blocking innovation. Our AI software removes this friction, dissolving the historical tradeoff between innovation and compliance, and enables regulated industries to innovate at the pace of modern software.

Just two years since launch, Ketryx already touches the lives of 25M patients and powers 3 of the world’s top 5 MedTech companies and 25% of the Fortune 500 MedTech market. Backed by Lightspeed Ventures, our founders are the former Head of AI at Amgen and CTO of Wolfram Cloud.

Healthcare and life sciences is just the beginning for us. Automotive, aerospace, energy — if it’s regulated, it’s because society decided it matters. These products move humanity, shape our future, and are safety-critical. Come join us and help build the AI platform to power safe innovation.

About the Job

This is a rare opportunity to join a rocket ship early and to make a real difference – in the business, in your career, and in the world.

Ketryx is looking for a sharp, mission-driven Account Executive, SMB who’s hungry to generate revenue, help customers succeed, and build the future of AI-powered compliance in life sciences and beyond. You’ll work directly with some of the largest MedTech and regulated companies in the world, helping them adopt a paradigm-shifting product that’s redefining how innovation happens in high-stakes industries.

This isn’t a feature checklist sale –  it’s consultative and complex. You’ll help prospects understand how Ketryx changes their workflows, uncover root problems, and craft solutions that build long-term trust. You’ll quarterback the customer experience from first contact through to renewal, with strong support from sales engineers, marketing, and client ops. And you’ll learn to sell not just software – but a better way of working.

This is the role for you if you’re looking for:

• A mission with impact — where the software you sell directly improves patient safety and enables life-saving products
• A strong inbound lead flow and massive, untapped TAM
• A collaborative team and tight-knit sales org that values clarity, urgency, curiosity, and continuous learning
• A product that customers need, not just want — and a sales cycle that rewards thoughtfulness and strategy
• Mentorship and growth from experienced leaders who invest in your long-term development

What You'll Do:

• Prospect, qualify, and close deals with SMB customers in regulated industries
• Educate prospects on how Ketryx transforms compliance and development workflows
• Run organized, well-orchestrated sales cycles with cross-functional internal support
• Own and exceed your quota through rigor, urgency, and a deep understanding of customer pain
• Ramp quickly, learn fast, and adapt to the pace and ambiguity of a high-growth startup
• Help shape the playbook and raise the bar across the sales team by sharing what works

Required Skills:

• 1-3 years of B2B SaaS closing experience.
• Proven success in negotiating and closing deals in a complex sales cycle. 
• Ability to grasp extremely complex technical concepts quickly.
• Strong written and verbal communication, presentation, and interpersonal skills, with the ability to engage decision makers.
• Ability to convey complex solutions in a clear and compelling manner.
• A results-oriented mindset with a track record of meeting or exceeding sales targets.
• Strong organizational skills and habits.
• A proactive mindset, eager and open to learn and grow in a fast-paced, startup environment.
• Passion for healthcare technology and the ability to connect with leaders in the medical device industry.
• Currently in the Greater Boston area, willing to work in office, or, if not in the area, able to relocate immediately. 

Preferred Skills:

• Previous experience in a startup environment strongly preferred.
• Background in Engineering, Life Sciences, or other regulated industry.

Keywords: sales, B2B, customer success, client success, AE, enterprise accounts, leads, cold calls, business development, client development, Cambridge, MA, startup, software development, Kendall Square