Veterinary Receptionist
Suffield Veterinary Hospital
$18 - $20 / hour
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Description
Suffield Veterinary Hospital is hiring a full-time and part-time Front-Desk Receptionists to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance for full time employees
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
- Employee pet discount because we know your pets are family, too.
Salary: $18-$20 per hour, based on the candidate's skills, experience, and qualifications.
Schedule: Full-time and part-time opportunities available. Shifts vary, with start times as early as 7:30 a.m. and end times as late as 6:00 p.m. Availability to work every other Saturday from 8:00 a.m. to 1:00 p.m. is required.
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred, but we're willing to train you!
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Suffield Veterinary Hospital
Suffield Veterinary Hospital in Suffield, CT, is dedicated to providing high-quality veterinary care with compassion and personalized service. Their team treats each pet as their own, focusing on wellness exams, vaccinations, dentistry, surgery, and more, including care for exotic animals. They emphasize a welcoming environment and offer resources like online pharmacy access and a pet portal for clients.
Benefits
- health insurance
- vision insurance
- 401(k)
- paid time off
- professional development
About this role
Suffield Veterinary Hospital is seeking a part-time front-desk receptionist to serve as the first point of contact for clients and their pets. You'll manage the flow of the clinic by greeting visitors, handling appointment scheduling and confirmations, processing payments, answering phones, and coordinating follow-ups. The role requires you to work shifts starting as early as 7:30 a.m. or ending as late as 6:00 p.m., with mandatory availability for every other Saturday morning (8:00 a.m. to 1:00 p.m.).
The position suits someone with strong organizational skills who stays calm and professional in a busy environment. Prior veterinary or medical office experience is preferred but not required—the hospital is willing to train the right candidate. You'll need to pick up basic veterinary knowledge including vaccination protocols, common diseases, and pet behavior, and you should be comfortable handling multiple tasks simultaneously, from client interactions to payment processing to maintaining clinic cleanliness.
At $18–$20 per hour depending on your background, this part-time role includes an employee pet discount. Full-time positions at the hospital offer medical, dental, and vision insurance, paid time off, a 401(k) plan, and professional development opportunities, though those benefits don't apply to part-time staff.
Typical pay for this role
$40,000
Typical range: $20,000 to $40,000
This role's local market on JobMinglr
Pay for this role
$18 to $20 per hour
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