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Senior Service Technician

NextGen Security

Salary undisclosed

Dallas, TXContractOn-siteProficient

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Description

 

 

 

Job Summary 

Company  

NextGen Security, LLC  

Location  

Dallas, TX 

Industries  

Security and Surveillance  

Job Type  

Full Time Employee  

Years of Experience  

5+ years of service experience in security industry  

Career Level  

Experienced (Non-Manager)   

Exemption 

Non-exempt 

Senior Service Technician

 

What we’re looking for:  

 

We are seeking an experienced electronic security service technician to join our fast growing and dynamic team.  

 

What you’ll be doing:  

 

This position will have multiple roles ranging from: project oversight in the field, system programming, project activation and commissioning, installation of field devices, and most importantly, servicing of high-end integrated security devices. Some local travel may be required. 

 

What you bring to the table: 

  • Minimum of 5 years of experience with installing and maintaining:  
    • Enterprise-level access control systems. 
    • Intrusion detection systems (IDS), both fiber and copper based. 
    • Enterprise-level video management systems (IP-based and analog). 
  • Technical/electrical background. 
  • Superior problem solving and communication skills. 
  • Work independently with minimal supervision. 
  • Ability to safely operate a company vehicle, including a bucket truck (as needed). 
  • Ability to climb heights and life 25 pounds or more as needed. 
  • Professional demeanor when on client sites, ability to effectively communicate with clients and management. 
  • Familiarization with local electronic security codes and industry standards. 
  • Understanding and ability to work safely in a chemical plant environment. 

 

Preferred but Not Required 

  • Access Control System Vendor Certifications in Software House, Genetec, ProWatch and/or Lenel. 
  • Video Management System Vendor Certifications in Genetec, OnSSI, MaxPro, and/or Milestone. 
  • Networking and IT knowledge. 
  • TWIC Cardholder. 
  • Experience in computer operating systems, network design and implementation. 

 

What we bring to the table:  

  • Compensation based upon background and experience. 
  • Company vehicle. Employees must be at least 21 years of age to drive a company vehicle.  Individuals under the age of 21 are not authorized to operate company-owned, leased, or rented vehicles on behalf of the Company.  
  • Full benefits package. 
  • Vacation. 
  • Cell phone Allowance. 

 

We are an equal opportunity employer and drug-free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification. 

  

Application Process  

 

Please submit your resume, references and your requested salary range when applying for this position below.

 

More About Us 

NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects.  If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM 

 

Notice To Employment / Recruitment Agents   
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.  

 

 

About this role

NextGen Security is looking for a Senior Service Technician to handle the full lifecycle of enterprise security systems—from field installation and programming through commissioning and ongoing maintenance. You'd work on access control, intrusion detection, and video management systems at commercial and industrial sites, with some local travel and occasional work in specialized environments like chemical plants. The role demands both technical depth and client-facing professionalism, as you'll manage projects independently while coordinating with management and customers.

To succeed here, you'll need at least five years of hands-on experience installing and servicing enterprise-level security infrastructure, plus a solid technical or electrical background. You should be comfortable troubleshooting complex systems, climbing heights, operating bucket trucks, and working safely in regulated industrial settings. Vendor certifications in platforms like Genetec, Software House, or Lenel are valued, as is networking and IT knowledge, though not required to apply.

NextGen offers a company vehicle, full benefits, vacation, and a cell phone allowance, with compensation scaled to your experience. This is a contract position based in Dallas, Texas, working in-office. The company emphasizes hiring seasoned professionals and has a management team with 10–25 years of industry expertise.

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