Senior Talent & Culture Business Partner
National Lutheran Communities & Services
$85,000 - $110,000 / year
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Description
Senior Talent & Culture Business Partner
We’re looking for an experienced Talent & Culture professional who understands the connection between people, operations, and performance and stays curious about the business.
As our Senior Talent & Culture Business Partner, you'll work closely with the Executive Director and community leadership team to understand the operation, anticipate workforce challenges, and bring the people perspective to important business decisions. You’ll also lead and develop a Talent & Culture Business Partner who supports the community.
We’re looking for someone who is curious, relationship-driven, and eager to learn what makes the community successful. You recognize patterns, look beyond the immediate issue, and have the confidence to ask thoughtful questions and respectfully challenge thinking when needed.
Compensation: $85,000–$110,000 annually, based on experience and qualifications, plus eligibility for an annual incentive based on organizational performance.
This is an on-site position at The Village at Orchard Ridge, where being present and connected to our team and community is an important part of the work.
What You'll Do
- Build a strong partnership with the Executive Director and senior leaders, developing a deep understanding of the operation, priorities, workforce challenges, and teams.
- Coach and advise leaders on talent, performance, employee relations, staffing needs, engagement, retention, leadership effectiveness, and navigating change.
- Use workforce data and what you're seeing and hearing across the community to identify trends, risks, root causes, and opportunities and turn those insights into action.
- Lead complex employee relations matters and investigations with objectivity and an understanding of organizational risk.
- Partner with leaders on succession planning, talent reviews, recruiting priorities, and building leadership and workforce capability.
- Provide thoughtful guidance, perspective, and coaching to help leaders confidently navigate people decisions and lead their teams.
- Lead, coach, and develop the community Talent & Culture Business Partner while supporting consistent T&C practices across NLCS.
You'll Thrive in This Role If:
- You bring strong HR knowledge and business curiosity and know how to connect people, talent, and workforce needs to community priorities.
- You build credibility by understanding the business and the people in it. You're comfortable partnering with an Executive Director and equally comfortable spending time throughout the community staying connected to what's happening.
- You listen, diagnose, look for patterns, and help leaders get to the underlying issue.
- You’re approachable and relationship-driven, objective enough to see multiple perspectives, and confident enough to offer a different perspective when it matters.
- You strengthen leadership by asking thoughtful questions, providing guidance, and helping leaders navigate people challenges and opportunities.
Your Experience & Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field, or an equivalent combination of education and relevant professional experience.
- 7+ years of progressively responsible HR experience, including demonstrated success as an HR business partner, HR leader, or senior generalist advising operational leaders.
- PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.
- Strong employee relations, investigation, coaching, talent management, and staffing and talent planning capabilities.
- Demonstrated experience advising and influencing senior leaders.
- Strong business acumen and curiosity about how operations, leadership, workforce dynamics, and organizational performance connect.
- Ability to use workforce data and organizational insight to identify root causes and recommend practical actions.
- Sound independent judgment, including knowing when to act, when to challenge, and when an issue requires escalation.
- Experience in senior living, healthcare, hospitality, or another complex, multi-shift service environment is a plus.
- Comfort with HR technology, workforce analytics, and evolving AI-enabled tools.
- Ability to read and speak English.
If you’re looking for a role where relationships, curiosity, influence, and business understanding are central to how you work, you’ll find a collaborative culture, a strong Talent & Culture team, and an opportunity to make a meaningful impact.
Benefits That Support You
We want our team members to thrive both at work and outside of it. That’s why NLCS offers a comprehensive benefits package designed to support your health, financial well-being, and life beyond work.
Benefits include:
- Earn up to 5 weeks of PTO in your first year
- Medical, dental, and vision coverage
- 403(b) retirement plan with employer matching and immediate vesting
- Employer-paid life and disability insurance
- Up to $4,000 annual tuition reimbursement and professional development support
- Employee Assistance and wellbeing programs
- Team member recognition programs, discounts, and discounted meals
- Pet insurance
Ready to Make an Impact?
Join a collaborative team, build meaningful partnerships, and bring your Talent & Culture expertise to a community where people and purpose are at the heart of what we do. Apply today to join The Village at Orchard Ridge.
Benefits
- health insurance
- vision insurance
- 401(k)
- paid time off
- tuition reimbursement
- disability insurance
- professional development
About this role
National Lutheran Communities & Services is seeking an experienced HR leader to serve as Senior Talent & Culture Business Partner at The Village at Orchard Ridge, a senior living community in Winchester, Virginia. You'll partner directly with the Executive Director and leadership team to embed people strategy into operational decisions, working across workforce planning, employee relations, talent development, and organizational performance. This role requires you to be present on-site, building credibility through genuine understanding of both the business and the community's day-to-day realities.
The position demands strong HR fundamentals—particularly in employee relations, investigations, coaching, and talent management—combined with genuine business curiosity and the ability to influence senior leaders. You'll use workforce data and on-the-ground insights to spot patterns, diagnose root causes, and recommend practical solutions. A key part of your impact will be developing and coaching the community's Talent & Culture Business Partner while ensuring consistent practices across the organization. This work suits someone who is relationship-driven, comfortable asking thoughtful questions, and confident enough to respectfully challenge thinking when it matters.
You'll need at least seven years of progressive HR experience as a business partner or senior generalist, ideally with a degree in HR, business administration, or related field (or equivalent experience). HR certification is preferred. Prior experience in senior living, healthcare, or other complex service environments is valued. The salary range is $85,000–$110,000 annually, plus performance-based incentives, with comprehensive benefits including up to five weeks PTO, medical/dental/vision coverage, 403(b) matching, and up to $4,000 annual tuition reimbursement.
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Pay for this role
$85,000 to $110,000 per year
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