Commercial HVAC/R Service Manager
Helios HVACR Services
$95,000 - $105,000 / year
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Description
HVAC/R Service Managers will oversee daily area operations and manage technicians to ensure we meet our customers’ needs within their required SLAs. The Service Manager reports to the Regional Director of Operations and has Field Supervisors and Service Technicians as direct reports. The number of field staff will vary by state.
What Sets Helios Apart:
- Health benefits start DAY ONE (includes an employee-only ZERO cost option)
- 401K with company match
- Very generous PTO policy – in addition to paid holidays
- Career growth opportunities, promote from within culture
- Incredible bonus and recognition programs
- Company vehicle, fuel card, smart phone, and uniforms
- Continuing education course offered on Helios University
What Helios Needs From You:
- Lead a team and manage team communication, ensuring all parties are aware of needed information
- Provide the highest level of professionalism, communication, and integrity to our customers
- Manage Supervisors, Technicians and assess training needs by selecting training programs for team members
- Participate in the hiring, training, and coaching of field staff
- Maintain stock, parts, tools, and safety equipment in the vehicle
What Sets You Apart:
- 5+ years of HVAC field experience
- Previous experience in service management roles
- Universal EPA certification
- Valid driver’s license
- Knowledge with advance principles of air conditioning, refrigeration, and heating
- Excellent written, verbal, and interpersonal skills
- Basic computer skills for iPad/cell phone communication and documentation
Helios determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $95,000 to $105,000 annually. Pay is based on a number of factors including market location, job-related knowledge, skills, and experience.
* Helios is an equal opportunity employer. The company provides equal opportunity to qualified persons without regard to race, color, creed, religion, sex, national origin, age, disability, medical condition, genetic characteristics, veteran status, citizenship, ancestry, marital status, gender, or any other characteristic protected by federal, state, or local law. This nondiscrimination policy extends to all terms, conditions, and privileges of employment.
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Benefits
- 401(k)
- paid time off
About this role
Helios HVACR Services is looking for an experienced Service Manager to lead daily operations across a commercial HVAC/R territory in Missouri. You'd oversee a team of Field Supervisors and Service Technicians, manage scheduling to meet customer SLAs, and handle hiring, training, and performance assessment. The role reports directly to the Regional Director of Operations and involves both strategic team leadership and hands-on operational oversight—from vehicle and parts management to ensuring consistent customer communication and professionalism.
This position suits someone with at least five years of HVAC field experience and prior service management background. You'll need Universal EPA certification, a valid driver's license, and solid knowledge of air conditioning, refrigeration, and heating systems. Strong written and verbal communication skills are essential, along with basic computer proficiency for documentation and mobile communication. The role comes with a company vehicle, fuel card, phone, and uniforms.
Helios offers competitive benefits that distinguish the package: health coverage with a zero-cost employee-only option starting day one, 401K matching, generous PTO beyond paid holidays, ongoing education through Helios University, and a recognition and bonus program. The company emphasizes internal promotion and career growth. Compensation ranges from $95,000 to $105,000 annually based on market location and experience.
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Pay for this role
$95,000 to $105,000 per year
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