Automotive Service Advisor St. Peter's Missouri

Main Street Auto

Salary undisclosed

Western St. Peter's, MOFull-timeOn-siteIntermediate

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Description

Why come work for Main Street Auto?

🔵 Earn Industry-Leading Pay
🔵 Enjoy Exceptional Benefits
🔵 Unlock Endless Career Growth Opportunities

Your next big move starts here—don’t wait, apply today and drive your success forward!

We are seeking a highly organized and customer-focused Service Advisor to join our automotive service team. As a Service Advisor, you will play a pivotal role in providing exceptional customer service. You will serve as the primary point of contact for customers, managing their vehicle maintenance and repair needs while delivering a positive experience.

Monday- Saturday
pay $1150-$1450 paid weekly

Responsibilities:

1. Customer Interaction:

- Greet customers and provide a warm, friendly, and professional atmosphere.

- Act as the main point of contact for customers, understanding their concerns and requirements.

- Listen actively to customer concerns, document them accurately, and communicate them effectively to the service technicians.

2. Service Coordination:

- Schedule and confirm service appointments, ensuring efficient use of technicians' time and resources.

- Consult with customers to gather necessary information, including vehicle history, symptoms, and requested services.

- Advise customers on appropriate services, maintenance schedules, and required repairs based on manufacturer recommendations and guidelines.

3. Cost Estimation and Approval:

- Prepare accurate and detailed cost estimates for parts, labor, and additional services required.

- Explain cost estimates to customers, providing clear and understandable explanations.

- Obtain customer approval for repairs, ensuring transparency and consent throughout the process.

4. Repair Order Management:

- Create and manage repair orders, documenting all services performed, parts used, and additional recommendations.

- Maintain accurate and up-to-date service records for each customer and vehicle, ensuring compliance with dealership and legal requirements.

- Coordinate with service technicians to ensure timely completion of repairs and maintenance tasks.

5. Customer Satisfaction:

- Follow up with customers to ensure their satisfaction and address any concerns or issues promptly.

- Handle customer complaints professionally and escalate as necessary to resolve them effectively.

- Strive to exceed customer expectations, providing personalized and exceptional service.

Requirements:

- High school diploma or equivalent (additional automotive education or certification is a plus).

- Proven experience as a Service Advisor in the automotive industry or a related field.

- Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members.

- Strong organizational and time management abilities to handle multiple tasks efficiently.

- Sound technical knowledge of automotive systems and repairs.

- Proficient computer skills and familiarity with automotive software and systems.

- Ability to work in a fast-paced environment while maintaining attention to detail.

- Customer-oriented mindset with a commitment to delivering exceptional service.

Join our team as a Service Advisor and contribute to the success of our automotive service department by providing outstanding customer service and ensuring customer satisfaction.

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Further questions about the job? Email us at: hr@msauto.com

About this role

Main Street Auto is hiring a Service Advisor for their Western St. Peter's location to be the primary contact between customers and the service team. You'll greet customers, listen carefully to their vehicle concerns, schedule appointments, prepare cost estimates, and manage repair orders from start to finish. The role requires you to explain services and pricing clearly, coordinate with technicians to keep work on track, and follow up to ensure customers are satisfied—handling complaints professionally when they arise.

This position calls for someone with proven Service Advisor experience in automotive work, strong communication skills, and solid technical knowledge of vehicle systems and repairs. You'll need to juggle multiple tasks efficiently in a fast-paced environment while staying organized and detail-oriented. Computer proficiency with automotive software is essential, as is a genuine commitment to customer service.

The role is full-time, Monday through Saturday, with weekly pay ranging from $1,150 to $1,450. A high school diploma is required; automotive certifications or additional education are a plus.

This role's local market on JobMinglr

1,798 open jobs across Missouri

Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Automotive Service Advisor St. Peter's Missouri postings in Western St. Peter's, and analyze any offer before you accept it.

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