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Hospice Account Manager

Mission Healthcare

Salary undisclosed

Portland, ORFull-timeHybridIntermediate

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Description

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team.
Benefits Available to All Benefit-Eligible Employees

  • 401(k) retirement savings plan
  • Mileage reimbursement
  • Employee Assistance Program (EAP)
  • Paid vacation, sick leave, and holidays
  • Tuition Reimbursement
  • Relocation Assistance 

Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week: 

  • Medical, dental, and vision insurance
  • Flexible Spending & Health Savings Accounts
  • Disability, life, and AD&D insurance
  • Pet insurance
Pay range (depending on experience): 80k-100k+ a best-in-class compensation plan with competitive on-target earnings (OTE) — rewarding top performance without limits.
 
Schedule/Shift: Mon-Fri 8am-5pm
 
Territory/Location: Portland, OR

Responsibilities:
  • Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
  • Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and the benefits of early referrals.
  • Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
  • Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
  • Identify and respond to the needs of referral partners, ensuring excellent customer service and follow-up.
  • Collaborate closely with the hospice intake and admissions teams to ensure smooth transitions for new patients.
  • Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
  • Develops and implements marketing plans, assists in establishing agency volume projections, implements marketing plans and monitors the allocation of resources according to budgetary limitations.
  • Provides leadership in strategic planning, maintains comprehensive knowledge of Mission Healthcare’s markets including government agencies, major payor groups, key referral sources and competitor’s market positioning.
  • Meet or exceed monthly, quarterly, and annual sales goals as assigned.
  • Monitor market conditions and competitor activity; provide feedback to leadership to inform business development strategies.
  • Monitors and reports on cost-effective marketing efforts.
Qualifications:
  • Bachelor’s degree in business, marketing, healthcare administration, or related field preferred; equivalent work experience considered.
  • Minimum two (2) years of healthcare sales, business development, or account management experience; hospice, home health, or senior care experience strongly preferred.
  • Proven track record of meeting or exceeding sales goals.
  • Strong communication, relationship-building, and public speaking skills.
  • Highly motivated, goal-oriented, and able to work independently in the field.
  • Knowledge of hospice philosophy and services preferred.
  • Must have a valid driver’s license, reliable insured vehicle, and meet organization driving requirements.

#LI-Hybrid

See what Mission has to offer! Click Here.
 
At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity & Veteran‑Friendly Employer:
We are proud to be an equal‑opportunity employer committed to building inclusive, compassionate healthcare teams. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business need.

Veterans and military spouses are encouraged to apply. As a veteran‑friendly employer and proud participant in the We Honor Veterans Association, we recognize and value the leadership, teamwork, adaptability, and service‑driven experience military‑connected individuals bring to patient‑centered care and healthcare environments.

Accessibility Commitment:
We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.
 
Inclusion Efforts:
We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.
 
Your Voice Matters:
Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.

Communication Consent:
By submitting an application, you acknowledge and consent to receive communications—including emails, phone calls, and text messages—from Mission Healthcare and its recruiters regarding your application and potential employment opportunities. You may opt out of text messages at any time by responding with "STOP".
 
Let Better Growth Come To You! 

Benefits

  • health insurance
  • vision insurance
  • 401(k)
  • stock options
  • tuition reimbursement
  • sick leave

About this role

You'd be developing and managing relationships with healthcare referral sources across the Portland area for Mission Healthcare's hospice services. The role combines account management with business development: you'll conduct sales calls and community education events to generate referrals from physicians, hospitals, skilled nursing facilities, and assisted living communities, while serving as the liaison between those referral partners and the clinical team. You'll also track market trends, monitor competitor activity, and help shape marketing strategy—all while meeting assigned sales goals and working within budget constraints.

This position suits someone with at least two years of healthcare sales or account management experience, ideally in hospice, home health, or senior care. You'll need strong relationship-building and communication skills, self-motivation to work independently in the field, and a valid driver's license with a reliable vehicle. A bachelor's degree in business, marketing, or healthcare administration is preferred, though equivalent work experience counts.

Mission Healthcare offers a competitive package including medical, dental, and vision insurance for full-time employees, a 401(k) plan, paid time off, tuition reimbursement, and a salary range of $80,000–$100,000+ depending on experience, with uncapped earnings potential tied to performance. The role is hybrid, based in Portland with Monday–Friday, 8am–5pm hours.

How this employer is doing

solid

  • Expanding
  • Recent Acquisition

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