Community Liaison
Alpine Care Home Health
Salary undisclosed
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Description
Alpine Care Home Health is dedicated to providing expert, compassionate care in the home setting. Our team of skilled clinicians help individuals remain safe and independent in their homes, with personalized care that respects the individuals’ goals, values, and overall well-being. Our team brings deep expertise in physical therapy, occupational therapy, speech therapy, wound care, and complex care management, and more. We offer customized tools and hands-on support to improve mobility, accelerate recovery, and encourage lasting self-reliance. We take pride in offering personalized, evidence-based care. We work closely with primary care providers, families, and specialists to create care plans that are proactive, holistic, and aligned with each patient’s priorities. Through access to a full range of physical and mental health services, we aim to support patient independence and long-term stability.
We’re building a purpose-driven team passionate about making a difference. If you’re excited to shape the future of home-based care, here’s what the role involves.
POSITION OVERVIEW
The Community Liaison is responsible for developing and implementing community relations and outreach marketing activities for Alpine Care Home Health, with a focus on senior living facilities, community organizations, hospitals, the general public, and referral sources throughout designated areas. This position represents Alpine Care Home Health to the community and to our internal customers. The primary focus of this position is developing and maintaining existing and new referral sources and planning and implementing various outreach activities and campaigns to heighten the awareness of Alpine Care Home Health and its value to homebound patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop and maintain new clients and accounts to increase referrals and generate new business
- Oversee and maintain contact with all existing Alpine Care Home Health referral sources
- Develop and implement a weekly plan for community visibility activities and provider office calls
- Plan, implement, and oversee public relations activities for Alpine Care Home Health, including development of cooperative relationships, memberships and partnerships with key community healthcare organizations, senior communities, and other agencies; work in conjunction with other sales representatives and clinical educators
- Create and manage community events, health fairs, and trade shows to include concept development, staffing, and logistics (support, transportation, setup, displays and collateral materials)
- Communicate effectively with current customers/accounts to increase referrals
- Prepare activity reports as requested. Reconcile all marketing, tracking, and expense reports
- Plan, develop, and implement marketing projects such as brochures, fliers, promotional items, PowerPoint presentations, and displays
- Attend all required meetings and in-services
- Ensure the integrity of the episode by obtaining needed documentation and signatures for verbal orders, face to face encounters, and all pre-claim requirements
- Follows-up with hospitalized/SNF/Rehab patients to assure their return to Alpine Care Home Health upon discharge
- Mail out "Thank You" notes to all referral sources
- Assist with recovery from service failures to prevent loss of account/referral source
- Other duties as assigned
REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE
- Must maintain a valid driver's license and good driving record
- Four years of experience in customer service, sales, marketing and/or public relations
- This position requires frequent travel to patients' homes and the ability to stand, walk, bend, stoop, reach, climb stairs, and lift or move up to 50 pounds occasionally while providing patient care and using appropriate safe patient handling techniques. The employee must be able to safely navigate varying home environments, operate a motor vehicle, and perform clinical duties with or without reasonable accommodation.
- Ability to adapt and apply guidelines and procedures
- Ability to analyze problems and resolve issues in a rapid, direct, and complete manner
- Skill in teamwork and maintaining relationships with patients, caregivers, and coworkers
- Experience in the healthcare field; work with the geriatric population preferred
- Knowledge of certified home health and ability to communicate this knowledge to others
ADDITIONAL FLORIDA REQUIREMENTS
- Active CPR Certification
PREFERRED KNOWLEDGE, SKILLS AND EXPERIENCE
- Bachelor's Degree in business, marketing, communications, or related field
- Prior experience with Home Care
Perks and Benefits (What we offer):
- Competitive salary and multiple health benefit options
- Career growth and development
- Mentorship and continued learning opportunities
- Engaging and mission driven workplace
- 401(k) matching
- Mileage reimbursement (if eligible)
Every person on our team helps shape the future of Alpine Care Home Health. If you're excited by meaningful work and shared impact, we’d love to hear from you.
Benefits
- Competitive salary and multiple health benefit options
- Career growth and development
- Mentorship and continued learning opportunities
- Engaging and mission driven workplace
- 401(k) matching
- Mileage reimbursement (if eligible)
About this role
Alpine Care Home Health is seeking a Community Liaison to build and nurture relationships that drive referrals to their home health services across Columbus. You'll split your time between the office and the field, developing new business from senior living facilities, hospitals, and community organizations while maintaining existing referral sources. The role blends sales, marketing, and community outreach—you might plan a health fair one week, present to a provider office the next, and follow up with discharged patients to ensure they return to Alpine's care.
This position suits someone with at least four years in customer service, sales, marketing, or public relations who understands the healthcare landscape, ideally with experience in home health or geriatric care. You'll need a valid driver's license and willingness to travel frequently to patients' homes; the job occasionally requires lifting up to 50 pounds and navigating varied home environments. Beyond relationship-building and event coordination, you'll handle administrative tasks like tracking expenses, preparing reports, and managing marketing materials. Active CPR certification is required.
A bachelor's degree in business, marketing, or communications is preferred but not required. Alpine emphasizes mentorship, career development, and mission-driven work, with benefits including competitive salary, health coverage, 401(k) matching, and mileage reimbursement.
Typical pay for this role
$60,000
Typical range: $40,000 to $80,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Community Liaison postings in Columbus, and analyze any offer before you accept it.
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