Assistant Community Manager, Jefferson Arbors at Broadlands
Jefferson Apartment Group
$25 - $27 / hour
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Description
Jefferson Apartment Group is a full-service real estate firm specializing in multifamily and mixed-use real estate investments through our acquisition, development, construction and property management services. We are seeking an Assistant Community Manager for our team at Jefferson Arbors at Broadlands Apartments, a 240 unit apartment community located in Ashburn, VA.
The Assistant Community Manager’s role will be to support the Community Manager in all phases of on-site operations, while assuming the responsibility of bookkeeping, renewal management and customer service.
ESSENTIAL FUNCTIONS:
- Ensure collection procedures are followed, and property bad debt is maintained below budgeted guidelines.
- Lead and manage on site team while staying focused on leasing and renewal goals.
- Provide superior, timely and right the first-time customer service.
- Actively manage social media postings to the property’s blog, Twitter and Facebook.
- Proactively manage all concerns escalated to management.
- Develop and implement new strategies and programs maximizing long-term residency.
- Plan and host resident events within budgeted guidelines.
- Perform regular inspections and ensure property maintenance standards are met.
- Adhere to and implement company policies.
EDUCATION AND EXPERIENCE:
- Minimum of 2 years of property management experience required.
- High School Diploma required. College degree preferred.
- RealPage/Onesite experience preferred.
PHYSICAL DEMANDS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, employee is required to walk frequently; sit frequently; use hands to handle, or feel objects, tools, or controls frequently; reach with hands and arms; talk and hear and communicate with speech clarity continually; climb, balance, and stoop, kneel, and bend occasionally. Employee must lift and/or move 15 pounds occasionally.
Work environment: Setting typical of a business office. This is an in-office position.
We offer a competitive salary and excellent individual and team performance-based bonus potential. Full-time employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage for employees and their eligible family members, paid time off, and potential rental discounts. Join a growing company with tremendous growth opportunities. EEO M/F/D/V.
Benefits
- health insurance
- vision insurance
- paid time off
About this role
Jefferson Apartment Group is looking for an Assistant Community Manager to support operations at Jefferson Arbors at Broadlands, a 240-unit apartment community in Ashburn. You'd work closely with the Community Manager across the full scope of on-site management—handling bookkeeping and collections, managing lease renewals, overseeing the leasing team, and ensuring residents receive responsive service. The role also involves managing the property's social media presence, planning resident events, conducting property inspections, and developing strategies to improve long-term occupancy.
This position suits someone with at least two years of property management experience who is comfortable balancing administrative tasks with hands-on community engagement. Experience with RealPage or Onesite software is preferred. You'll need to be detail-oriented with collections and financial tracking, comfortable leading a small team, and able to handle resident concerns thoughtfully and quickly. The job is based in-office in Ashburn and includes occasional physical demands like walking, climbing stairs, and lifting up to 15 pounds.
The role offers a salary of $25 to $27 per hour, performance-based bonus potential, and a benefits package that covers medical, dental, and vision insurance, paid time off, and potential rental discounts. Jefferson Apartment Group emphasizes growth opportunities within a growing company.
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Pay for this role
$25 to $27 per hour
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