Food & Beverage Service Associate
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
At The Ritz-Carlton's Bangalore property, this role centers on delivering polished table service in a luxury hospitality setting. You'll serve food and beverages to guests, manage table setups for different events, answer menu questions, and coordinate with the kitchen on special requests, allergies, and dietary needs. The work involves recording orders in the MICROS system, checking in with guests throughout their meal, processing payments, and maintaining immaculate standards for dining areas, glassware, and china. You'll also handle closing duties like restocking and securing the space.
The position demands strong communication skills—both with guests and kitchen staff—and the physical stamina to stand, walk, and move throughout full shifts while carrying items up to 25 pounds. You should be comfortable with fine motor tasks, reading small print, and navigating stairs or uneven surfaces. The role emphasizes genuine hospitality: welcoming guests warmly, anticipating their needs, and maintaining professional appearance and confidentiality at all times.
One year of related food service or beverage experience is preferred, though a high school diploma or equivalent is the only formal qualification listed. This is a full-time, in-office position suited to someone who thrives in a structured, standards-driven environment and takes pride in guest satisfaction and attention to detail.
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Pay for this role
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