GSA - F&B Service
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
At The Ritz-Carlton's Pune property, this full-time GSA (Guest Service Associate) role in food and beverage centers on the operational backbone of service—setup, maintenance, and closing procedures that keep the operation running smoothly. You'll be responsible for preparing work areas, inspecting serviceware for quality and presentation, maintaining cleanliness throughout shifts, and executing detailed closing routines including equipment breakdown and inventory management. The role demands physical stamina (standing and moving for entire shifts, lifting up to 50 pounds, navigating stairs and uneven surfaces) alongside attention to detail and the ability to read small print on checklists and labels.
Beyond the technical duties, you'll represent the Ritz-Carlton standard in guest interactions—welcoming guests professionally, handling phone calls with appropriate etiquette, and maintaining the appearance and confidentiality standards the brand requires. You'll work as part of a team, supporting colleagues toward shared goals while staying alert to safety and security protocols. The position requires no prior hospitality experience or certifications, making it accessible to someone seeking entry into luxury hotel operations, though it does call for reliability, physical capability, and a commitment to the company's quality and safety expectations.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable GSA - F&B Service postings in Pune Maharashtra, and analyze any offer before you accept it.
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