Junk Removal and Customer Service
1-800-GOT-JUNK?
$20 - $23 / hour
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.
Junk Removal and Customer Service
1-800-GOT-JUNK?
Location: West Valley City, UT
Job Type: Full-Time
Pay: $20-$23/hr (Profit Share + Tips + 12/hr)
Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? Salt Lake City team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!
We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.
What We’re Looking For:
- Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
- People Focused: Friendly and personable, dedicated to delivering outstanding service.
- Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
- Dependable: Reliable and hardworking, positively contributing to our team culture.
- Strong Communicator: Excellent problem-solving skills and organizational abilities.
Role Overview: As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job.
- Create WOW moments through outstanding customer service
- Lead pricing conversations, close on-site sales, and deliver clear estimates
- Remove junk safely from homes and businesses
- Drive, navigate, and operate box trucks (training provided)
- Lift, carry, load, and maneuver items up to 75+ lbs
- Represent our brand with integrity, professionalism, and a sharp appearance
Professional Growth: Our team members grow fast. Advancement pathways include:
- Certified Sales Lead
- People Development Lead
- Operations Lead
- Senior Sales
- Director of People Development
- Director of Operations
- General Manager
We promote from within whenever possible!
Pay Range: Average $22/hr Total Compensation
- Base hourly rate
- Tips
- Uncapped profit share & performance incentives
- Overtime
Schedule: Full-time: 4–5 shifts per week
- 1 mandatory weekend shift
- 3–4 weekday shifts
- Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs
- Must maintain availability for 4 weekdays + 1 weekend day every week
Company-Wide Standards (Required for All Roles):
DOT Medical Certification
- A valid DOT Medical Card is required for driving commercial vehicles.
- We’ll set it up and cover the full cost of obtaining your DOT Medical Certification.
Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.
- Experience a fun, fast-paced workday filled with diverse tasks and challenges.
- Career advancement pathways.
- Competitive compensation and performance-based bonuses
- Award-winning workplace ("Best Places to Work" and "Fast 50 Company").
Full benefits package with Medical, Vision, Dental coverage and retirement options.
Our Mission Statement: Anything is possible. Invest in people. Change the world.
Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!
Benefits
- dental insurance
About this role
Southwind's 1-800-GOT-JUNK? franchise is hiring Customer Experience Leads for hands-on field work in West Valley City. This role combines sales, customer service, and physical labor—you'll meet clients on-site to assess junk removal jobs, lead pricing conversations, close sales, and then load and haul items (up to 75+ lbs) using box trucks. It's genuinely active work: no two days are the same, and you'll spend time both talking to customers and doing the removal itself.
The role suits people who are energetic, outgoing, and comfortable with physical work. You need strong communication skills to handle sales conversations and problem-solving, reliability to show up consistently, and the ability to drive commercial vehicles (DOT Medical Certification required, which the company covers). Shifts run 8–10 hours, typically starting at 7am or noon, with four weekday shifts and one mandatory weekend shift each week.
Compensation starts at $20–$23 per hour, plus uncapped profit share, performance incentives, and tips. Southwind promotes from within and has clear advancement paths into sales leadership, operations, and management roles. The company offers medical, vision, and dental benefits, and positions this as a fast-paced environment where you can build real skills and move up quickly if you perform well.
This role's local market on JobMinglr
Pay for this role
$20 to $23 per hour
That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.