Maintenance Officer (full-time)
The Ritz-Carlton
Salary undisclosed
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Description
AC Hotel by Marriott Gold Coast | Pre-Opening Team
At AC Hotel Gold Coast, thoughtful design, attention to detail and effortless guest experiences are at the heart of what we do.
As our Full-Time Maintenance Officer, you’ll play an important role in keeping the hotel operating safely, smoothly and to the high standards our guests expect.
You’ll be hands-on, practical and proactive — supporting day-to-day maintenance, responding to repair requests and helping ensure our spaces always feel polished, functional and ready for our guests.
What You’ll Do- Complete general repairs and minor maintenance throughout the hotel
- Attend to minor plumbing issues, light replacements and basic repairs
- Carry out preventative maintenance on tools, equipment and hotel facilities
- Identify and report maintenance concerns, hazards and safety issues
- Respond promptly to operational and guest-related maintenance requests
- Help maintain guest rooms, public areas and back-of-house spaces to AC standards
- Work closely with hotel departments to minimise disruption and resolve issues efficiently
- Follow Marriott safety, security and quality standards at all times
- Support other reasonable maintenance tasks as required
You’ll bring:
- A practical, hands-on approach and willingness to learn
- Strong attention to detail
- Confidence using tools and completing minor repairs
- Good problem-solving skills
- A proactive and reliable working style
- Clear communication and a team-focused attitude
- The ability to work safely and independently
- Flexibility to work across different shifts, including weekends and public holidays where required
Previous hotel or maintenance experience is beneficial, but not essential. A trade qualification or relevant technical experience would also be viewed favourably.
Why Join AC Hotel Gold Coast?This is an opportunity to join a pre-opening hotel and help establish the property from the beginning.
You’ll be part of a team that values precision, thoughtful service and pride in the details — while also gaining access to Marriott International benefits including:
- Marriott hotel discounts worldwide
- Global career and development opportunities
- Learning and training programs
- Recognition and wellbeing initiatives
- A supportive and inclusive workplace
- Opportunities to grow across Marriott’s global hotel network
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
Joining AC Hotel Gold Coast as a Maintenance Officer means being part of a pre-opening team that will establish this new property from the ground up. You'll handle hands-on maintenance work across the hotel—completing general repairs, addressing plumbing and electrical issues, performing preventative maintenance, and responding to guest and operational requests. The role demands reliability, attention to detail, and the ability to work independently while coordinating with other departments to keep disruptions minimal and standards high.
The ideal candidate is practical and proactive, comfortable using tools and troubleshooting problems, with strong communication skills and a safety-first mindset. While previous hotel or maintenance experience is beneficial, what matters most is your willingness to learn, your problem-solving approach, and your ability to work flexibly across shifts including weekends and public holidays. A trade qualification or technical background would strengthen your application.
You'll be joining Marriott International, which offers worldwide hotel discounts, global career pathways, training programs, and access to a supportive workplace across their international network. This is a full-time, in-office role based in Surfers Paradise, Queensland.
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Pay for this role
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