Regional Maintenance Supervisor

Company Overview 

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

Regional Maintenance Supervisor

This key role will be responsible for overseeing the regional maintenance management functions across multiple locations within a designated region. The ideal candidate will bring extensive experience in maintenance management, a strategic mindset, and the ability to lead and inspire a team to ensure optimal operational performance and excellence in service delivery. 

Essential Duties & Responsibilities

• Conduct site visits on a regular basis including but not limited to review of curb appeal, maintenance projects, reports, work productivity, site inventories, adherence to policies and procedures, capital improvement project review and completion of quarterly community standards inspections. 
• Work with on-site team and Regional Manager to correct any deficiencies identified in site inspections promptly. 
• Reinforce community environmental safety programs such as Asbestos, LBP and Mold response policies to ensure all facilities comply with local, state, and federal regulations and safety standards. 
• Identify opportunities for cost savings and process improvements while maintaining high-quality standards. 
• Develop and implement emergency response plans to address potential crises and ensure business continuity. 
• Conduct drills and training sessions to prepare facility staff for various emergency scenarios.
• Establish and monitor Key Performance Indicators (KPIs) such as makeready and workorder completion times to assess the performance and effectiveness of maintenance teams and collaborate with the on-site manager and maintenance manager when performance improvement is needed.
• Analyze KPI data to identify trends, areas for improvement, and opportunities for enhancing operational efficiency. 
• Assist with implementing and ensuring compliance with programs at the site level such as Predictive and Preventative Maintenance, Emergency Preparedness, Preferred Vendor Programs, etc. at each site as outlined by Asset Living’s policy. 
• Assist Regional Manager and Director of Facilities in the development of capital budgets annually.
• Assist with developing scopes, assist with bid analysis, and monitor project management for capital projects to ensure effective utilization of the annual budget, selection of vendors and the services provided, and the timely completion of services covered by the contract.
• Assist Client Services with due diligence and transitions by participating in site inspections, preparing reports, and evaluating staff as requested. 
• Support other operational goals and objectives as defined and needed by the Director of Facilities and VP of Operations. 
• Any other tasks assigned or directed.

Team Leadership 

• Foster a positive and collaborative work environment, promoting teamwork and professional development.
• Demonstrate consistent and appropriate sense of urgency and foster urgency among maintenance team and contract personnel. 
• Partner with the Training team to develop bench strength through building and delivering education to the maintenance teams across the organization.
• Foster interdepartmental communication protocol and assist personnel in effective communication between office and maintenance department. 

Education & Experience

• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. 
• Understanding of current legal responsibilities of the properties. 
• Strong interpersonal skills with the ability to interact and relate effectively, productively, and positively with other Associates.
• Possess the ability to effectively lead and manage a team. 
• Proficient in Microsoft Word, Office, and Outlook. 
• Ability to have flexibility with working schedule based on business and deadline needs. 
• Ability to work a schedule during normal work hours and that may be other than Monday-Friday, 8-5. Work more than 40 hours per week is likely.
• Consistent, regular, and in-person attendance during regular working hours at the workplace is required. 
• EPA Type II or Universal and CPO certifications required. 
• Experience working with PMS systems, preferably Yardi.

Travel Requirements

• This position entails travel, estimated at 50-60% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.