Warranty Repair Technician
Victors Home Solutions
Salary undisclosed
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Description
Join the Team of a Lifetime!
What You’ll Do
- Perform roofing repairs and warranty service calls to address leaks, workmanship concerns, and other roofing-related issues.
- Inspect roofing systems to identify the source of problems and determine the appropriate repair solutions.
- Complete repairs safely, efficiently, and in accordance with Victors’ quality standards.
- Communicate professionally with homeowners to explain repair findings, work performed, and any recommended next steps.
- Maintain accurate documentation of service calls, repairs, and materials used.
- Manage daily appointments and travel schedules efficiently to meet customer needs.
- Identify potential issues beyond the original service request and communicate findings to the appropriate team members.
- Maintain company-provided tools and equipment in good working condition.
- Represent Victors Home Solutions with professionalism, accountability, and a customer-first mindset.
Key Responsibilities
- Residential roofing experience is required.
- A clean driving record and valid driver’s license.
- Reliable transportation to and from work.
- Basic hand tools; all other necessary tools will be provided.
- Ability to work safely in a fast-paced, outdoor environment and at varying heights.
- Ability to frequently lift up to 50 pounds and occasionally lift more than 75 pounds, with or without reasonable accommodation.
- Strong communication and customer service skills.
- Excellent time management, organization, and scheduling skills.
- Flexibility to accommodate early mornings, late evenings, and changing service schedules as needed.
- A dependable, self-motivated attitude and a commitment to doing the job right the first time.
Skills, Knowledge and Expertise
- General construction or residential repair experience.
- EPDM, TPO, or other flat roofing systems.
- Metal roofing and metal flashing repairs.
- Experience troubleshooting roof leaks and diagnosing roofing issues.
Benefits
- 401(k) with company match.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Paid time off.
- 8 paid holidays.
- Employee referral program.
- Employee discount.
Benefits
- 401(k) with company match. Health insurance. Dental insurance. Vision insurance. Paid time off. 8 paid holidays. Employee referral program. Employee discount.
About this role
Victors Home Solutions is seeking a Warranty Repair Technician in Cleveland to handle roofing repairs and warranty service calls for residential customers. You'll diagnose leaks and workmanship issues, complete repairs to company standards, and communicate findings clearly to homeowners. The role requires you to manage your own schedule, travel between appointments, and document all work accurately while maintaining tools and representing the company professionally.
This position demands hands-on roofing experience and the ability to work safely at heights and in outdoor conditions, including lifting up to 50 pounds regularly. Knowledge of flat roofing systems (EPDM, TPO), metal roofing, and leak diagnosis is valued. You'll need a valid driver's license, reliable transportation, and the flexibility to adjust your schedule for early starts, evening calls, and changing service demands. The company emphasizes a self-motivated, dependable approach to getting work right the first time.
Victors offers a standard benefits package including 401(k) with match, health/dental/vision coverage, paid time off, eight paid holidays, and an employee discount. The salary range is $25–40 per hour. This is a full-time, in-office role based in Cleveland, suited for someone with solid roofing fundamentals who values working for a company that prioritizes quality and integrity.
How this employer is doing
solid
- Expanding
In the news
Victors Home Solutions Expands into Columbus, Ohio, Roofing Contractor
This role's local market on JobMinglr
Pay for this role
$25 to $40 per year
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