Spa Attendant
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
Working as a Spa Attendant at The Ritz-Carlton's Atlanta location means being the operational backbone of the spa experience. You'll handle the full range of guest-facing tasks—checking guests in, managing the reservation system, processing payments, answering service questions, and promoting spa and retail offerings. The role requires someone who can stay on their feet for extended periods, navigate the physical demands of a busy spa environment (moving between areas, lifting items up to 10 pounds independently), and keep detailed attention to reservation software and guest information.
Success in this part-time position hinges on viewing every transaction and interaction as part of the larger guest experience rather than isolated tasks. You'll need to maintain professional standards in appearance and communication, follow company procedures consistently, and take initiative to solve problems as they arise. A high school diploma or equivalent is preferred, but no prior spa or hospitality experience is required—what matters is your ability to be reliable, detail-oriented, and genuinely focused on making each guest's visit feel seamless and memorable.
Typical pay for this role
$20,000
Typical range: $20,000 to $40,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Spa Attendant postings in Atlanta, and analyze any offer before you accept it.
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