Home Care Client Services Manager
BAYADA Home Health Care
Salary undisclosed
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Description
Integrity Home Care + Hospice has an immediate opening for Client Services Manager in Columbia, MO!
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. Integrity believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Manager will:
- Provide superior customer service and quality home care
- Focus on managing coordination of client services and emergent scheduling issues
- Manage your Client Services Manager caseload while proactively growing it
- Build lasting relationships with clients, referral sources, payors and community organizations
- Develop strong, communicative relationships with the team
- Maintain effective fiscal management of your caseload by monitoring metrics
- Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
Qualifications for a Client Services Manager:
- Comparable experience staffing/scheduling at a home care agency preferred
- Prior supervisory experience a plus
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Strong computer skills required (electronic medical record)
- Excellent communication and interpersonal skill
Why you'll love BAYADA:
- Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
- Impactful Work- Make a meaningful impact in the Columbia Community
- Weekly Pay- Consistent weekly paychecks to keep your finances on track.
- Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered
- Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.
- Career Growth- Advancement opportunities to help you grow in your career.
- Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.
#LIRX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Benefits
- health insurance
- parental leave
About this role
BAYADA Home Health Care is hiring a Client Services Manager for its Columbia, Missouri office to oversee scheduling, client coordination, and team supervision within a home care agency setting. The role combines operational management—handling caseload growth, scheduling emergencies, and fiscal oversight of client accounts—with relationship building across clients, referral sources, payors, and community partners. You'll work closely with Clinical Managers to support field staff while maintaining the service quality standards that define BAYADA's mission.
The position suits someone with prior home care staffing or scheduling experience and supervisory background who thrives in a fast-paced, entrepreneurial environment. Strong computer skills (particularly electronic medical records systems) and excellent communication are essential. You should be comfortable taking on increasing responsibility and have genuine ambition to advance within the organization. This is a full-time, in-office role with standard Monday-Friday hours (8:30 AM–5:00 PM).
BAYADA offers weekly pay, comprehensive medical, dental, and vision benefits, and a Monday-Friday schedule supporting work-life balance. As a nonprofit, the organization qualifies employees for the Public Service Loan Forgiveness Program and has been recognized by Newsweek as a Best Place to Work for Diversity. The company has operated for 50 years and emphasizes mission-driven work with meaningful community impact.
How this employer is doing
caution
- Legal Issue
- Leadership Change
In the news
Bayada Home Health Care’s new CEO Bryony Winn wants to provide higher levels of care at home, Inquirer.com
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Home Care Client Services Manager postings in Columbia, and analyze any offer before you accept it.
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