Manager, QA Technical operations
ProBio
$96,000 - $120,000 / year
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Description
ProBio, a subsidiary of GenScript, is a global CDMO offering end-to-end services from discovery to GMP for plasmids, antibodies, and cell & gene therapies. We bring together multidisciplinary expertise to accelerate development and manufacturing through customized, and comprehensive services. ProBio has established companies in the United States, the Netherlands, South Korea, and China (Hong Kong, Shanghai, and Nanjing) and other regions to serve global customers, and has helped customers in the United States, Europe, Asia Pacific and other regions obtain more than 150 IND approvals since October 2017.
The Manager of QA Technical Operations will be responsible for:
- Interpreting, building upon, and complying with company quality assurance standards
- Managing daily supplier quality activities and controls
- Supporting the Strategic Supplier Qualification and Management process to meet quality, delivery, and cost objectives
- Developing and executing strategic plans to improve supplier quality, delivery, and costs
- Overseeing inbound material release process
- Champion quality assurance procedures, tools, and techniques
- Oversee external audit program
- Hiring, training, mentoring, and managing a small team to execute tasks related to the supplier qualification and supporting programs
Roles and Responsibilities
- Author/Review SOPs
- Oversee the GMP supplier qualification program and supplier risk management
- Completes the approval requirements to qualify new suppliers including negotiating quality agreements
- Periodic review of suppliers, Identifies supplier compliance issues
- Manages vendor complaints
- Participates in or manages quality assessments of internal operations and suppliers to analyze compliance and assess risk
- Liaison between Supplier and QA representatives in addressing the quality concerns from the supply chain
- Monitor supplier non-conformance performance, and drive root-cause analyses, corrective actions & process improvements to reduce the Number of Defects & Cost of Quality
- Ensures effective and timely investigation and closure of all CAPA’s, supplier non conformances, complaints and product issues
- Development and maintenance of measurement systems for quality costs, indicators, trends and supplier rating
- Collects data and compiling supplier scorecards
- Manages audit schedule and executes supplier audits
- Generates specifications for materials and consumables
- Responsible for disposition of materials and consumables
- Approve calibration reports for GMP equipment
- Support QA Validation in review of SOPs
- May interface with auditors during regulatory inspections
- Will supervise and delegate responsibilities to a small team
- Train and mentor subordinates
- Works closely with Facilities, QA Validation, Manufacturing, and QC teams
- Travel expectations: < 10%
Qualifications
- Bachelor's degree in Science, Engineering, Business, Management or related field (Advance degree a plus)
- 4-6+ years of experience in Quality, Manufacturing, Engineering, or related field
- Results oriented, driven individual
- Excellent interpersonal, communication and negotiation skills
- Strong organizational and problem-solving abilities
- High attention to detail and accuracy
- Ability to work collaboratively in a team environment
The estimated pay range for the role is between $96,000 - $120,000 based on qualifications and experience.
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Benefits:
Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
ProBio Inc. maintains a drug-free workplace.
Please note: ProBio Inc. will only contact candidates through verified application sources. Probio does not request personal information from candidates through individual email or any other platform.
Benefits
- health insurance
- vision insurance
- 401(k)
- paid time off
- parental leave
About this role
ProBio, a CDMO subsidiary of GenScript, is seeking a Sr. Supervisor to lead quality assurance technical operations at its Pennington facility. This role centers on supplier quality management and oversight—you'd be responsible for qualifying new suppliers, managing the GMP supplier qualification program, conducting audits, and ensuring compliance across the supply chain. The position also involves developing and executing strategic plans to improve supplier performance on quality, delivery, and cost metrics, as well as managing vendor complaints, non-conformances, and CAPAs. You'd author and review SOPs, oversee the inbound material release process, and serve as a liaison between suppliers and internal QA teams.
The role requires hands-on leadership of a small team, including hiring, training, and delegating work related to supplier qualification and supporting programs. You'll work closely with Facilities, QA Validation, Manufacturing, and QC teams, participate in regulatory inspections, and support quality assessments and risk analyses. Travel is minimal, under 10 percent.
This position suits someone with 4–6+ years in quality, manufacturing, or engineering who has strong problem-solving and negotiation skills, excellent attention to detail, and the ability to drive continuous improvement in a regulated environment. A bachelor's degree in science, engineering, business, or a related field is required; an advanced degree is a plus. The salary range is $90,000–$110,000, and benefits include comprehensive medical, dental, and vision coverage, a 401(k) with immediate vesting, paid parental leave, and robust PTO.
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Pay for this role
$96,000 to $120,000 per year
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