Account Manager, Dispatcher Sales
FREE NOW
Salary undisclosed
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Description
Location: Come and join us either in Berlin or Hamburg!
Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.
One of our core goals for 2026 is the complete digitalization of the European taxi market. We are partnering with local fleets to provide them with our advanced Dispatch and Fleet Management software completely for free, helping them cut costs, defend against ride-hailing giants, and thrive.
We are looking for an empathetic, relentless, and hands-on Account Manager to be the face of this initiative!
YOUR DAILY ADVENTURES WILL INCLUDE:
- Prospect, engage, travel and pitch our Dispatch tool to SMB taxi companies. You will be the primary catalyst for transitioning legacy fleets into modern, connected partners
- Guide fleet owners and head dispatchers through the fear of operational change
- Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution
TO BE SUCCESSFUL IN THIS ROLE:
- 3-5 years in B2B Business Development, Sales, Account Executive roles. Backgrounds in mobility, logistics, or selling SaaS to SMBs are highly preferred
- Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it
- Strong communication skills with the ability to build trust and long-term relationships
- Ability to deeply understand how a partner's business operates on a procedural level. You are adept at guiding new partners step-by-step through the transition, ensuring they smoothly adopt new software and daily routines
- You view travel not as a chore, but as an essential part of the job. You are comfortable being on the road for a significant portion of your time (up to 40-50%) to meet partners exactly where they operate
- Fluency in German and English is required due to regular interaction with clients and internal stakeholders
BENEFITS & PERKS IN A NUTSHELL:
- Flexible working arrangements
- LinkedIn Learning
- Sabbatical & special leave policies
- WeRoad partnership
- Birthday, 24th + 31st December off
- Short term EU work policy
- Mobility Credit
- Employee assistance program
Plus more local benefits depending on your work location!
DIVERSITY, EQUITY & INCLUSION:
Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.
ABOUT FREENOW:
Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.
In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?
Benefits
- stock options
About this role
FREE NOW is digitizing Europe's taxi market by offering fleets free access to advanced dispatch and fleet management software. As Account Manager for Dispatcher Sales, you'd be the primary driver of this initiative—prospecting and pitching to SMB taxi companies, then guiding them through the operational shift required to adopt the platform. The role demands someone who can sell not just a product, but a transformation: helping fleet owners and dispatchers overcome the fear of change while gathering their on-the-ground feedback to shape the software alongside your Product and Strategy teams.
You'll spend 40–50% of your time traveling to meet partners where they operate, so comfort with the road is essential. Success requires 3–5 years in B2B sales or business development, ideally with experience in mobility, logistics, or SaaS. Beyond pipeline management and objection handling, you need the ability to understand how a partner's business actually works procedurally and guide them step-by-step through adoption. Fluency in both German and English is required for regular client and internal interaction.
The position is based in Berlin or Hamburg and fully in-office. FREE NOW offers flexible working arrangements, LinkedIn Learning access, a mobility credit, and various leave policies including sabbatical options.
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Pay for this role
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