Customer Retention Sales Advisor
Yuno Energy
Salary undisclosed
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Description
Customer Retention Sales Advisor
Location: Sandyford, Dublin 18 | (Hybrid working after probation)
Job Type: Full-Time
Salary: €32,000 starting salary, increasing to €34,000 after successful probation
On-Target Earnings: €49,000+ with uncapped commission
About the Role
Build Your Career with One of Ireland's Fastest-Growing Energy Companies
Our Customer Retention department is growing, and we are seeking new talents to join the team.
This isn't just another sales role. It's an opportunity to join one of Ireland's fastest-growing energy suppliers, earn uncapped commission, and build a long-term career with genuine opportunities for progression.
The right person for this job will have the ability to understand and explain data insights to help customers save money by making the best use of our services.
This role comes exciting opportunities to progress into Senior Executive, Mentor and Team Leader positions as we continue to expand the team.
If you're motivated by targets, enjoy speaking with customers and want to be rewarded for your performance, we'd love to hear from you.
Key Responsibilities
- Handle calls from customers who are looking for a better energy offer.
- Use data insights to understand each customer's needs and recommend the most suitable solution.
- Build friendly customer relationships in order to minimise customer churn
- Support with mentoring and coaching for our junior sales team as you progress within the business.
- Manage daily, weekly, and monthly KPIs to maintain performance and customer churn.
- Provide valuable customer feedback to help improve our products and services.
Why Join Our Team
We're proud of our high-performing culture, where success is recognised, development is encouraged, and ambitious people are given every opportunity to progress.
You don't need previous sales experience. If you have the right attitude, we'll provide all the training, coaching and support you need to succeed.
Who We Are Looking For
- Have excellent communication and listening skills.
- Enjoy speaking with people and building rapport.
- Are motivated by targets and achieving results.
- Are resilient, confident and eager to learn.
- Have a positive attitude and strong work ethic.
- Thrive in a fast-paced, team-oriented environment.
- Want to build a long-term career with a growing business.
Benefits
- Competitive salary and bonus structure
- Private Pension Contribution Scheme with Zurich Life
- Discounted Health Insurance - Group Scheme with Laya Healthcare
- Employee Assistance Program provided by TELUS Health
- Free Online GP Services via Webdoctor.ie
- Excellent career progression opportunities in a growing company with strong market presence
- Fast-paced, friendly team environment
- Continuous training and development
- Annual leave that increases with service
- Exclusive Employee Discount
- Active CSR, Wellness, and Social initiatives plus great social events
- Refer-a-Friend Scheme
- TaxSaver Travel Tickets & Bike-to-Work Scheme
About Yuno Energy
Our innovative approach delivers radical transparency and rewards energy efficiency. With just a few taps, customers can gain a clear view of their energy habits—tracking every hour, unit, and cent of their usage. In 2025, together with PrepayPower, we proudly reached over 350,000 customer connections.
Why Work at Yuno Energy
At Yuno Energy, we believe work should be both challenging and rewarding. Ranked among Ireland’s Great Places to Work, we offer ambitious individuals a dynamic, fast-paced environment with exciting opportunities for growth.
Join us and become part of a dynamic, ambitious team that’s shaping the future of energy.
Benefits
- Competitive salary and bonus structure
- Private Pension Contribution Scheme with Zurich Life
- Discounted Health Insurance - Group Scheme with Laya Healthcare
- Employee Assistance Program provided by TELUS Health
- Free Online GP Services via Webdoctor.ie
- Excellent career progression opportunities in a growing company with strong market presence
- Fast-paced, friendly team environment
- Continuous training and development
- Annual leave that increases with service
- Exclusive Employee Discount
- Active CSR, Wellness, and Social initiatives plus great social events
- Refer-a-Friend Scheme
- TaxSaver Travel Tickets & Bike-to-Work Scheme
About this role
Yuno Energy is seeking a Customer Retention Sales Advisor to join their rapidly expanding team in Dublin. In this role, you'll handle inbound customer calls, using data insights to identify savings opportunities and recommend tailored energy solutions. The work involves building relationships to reduce customer churn, managing performance metrics, and as you develop, mentoring junior team members. This is a hybrid position based in Sandyford after an initial probation period.
The role suits someone with strong communication skills, resilience, and genuine motivation by targets and results—prior sales experience isn't required, as comprehensive training is provided. You'll thrive in a fast-paced, team-oriented environment and be eager to learn. Yuno Energy, which entered the Irish market in late 2023, emphasizes career progression; successful performers can advance into senior, mentor, and leadership roles as the company grows.
Compensation starts at €32,000, rising to €34,000 after probation, with on-target earnings of €49,000+ through uncapped commission. Benefits include pension contributions, discounted health insurance, an employee assistance program, continuous development, and perks like travel tickets and a refer-a-friend scheme. The company is ranked among Ireland's Great Places to Work and actively promotes an inclusive, ambitious workplace culture.
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Pay for this role
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