Account Manager I
Careem
Salary undisclosed
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Description
Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.
About the team
The Food team at Careem is at the forefront of transforming how people experience food delivery across the UAE. As part of one of the fastest-growing verticals, we are a dynamic group of professionals driven by innovation, data, and our mission to simplify and improve lives. We work closely with partners, operations, and product teams to ensure seamless, delightful food delivery experiences for our customers.
About the role
We are looking for an Account Manager to join our Food - UAE team in Dubai. This role is responsible for owning and nurturing relationships with our restaurant partners to help them grow and succeed on the Careem platform. You will play a critical role in optimizing partner performance, improving operational metrics, and driving strategic initiatives that benefit both Careem and our partners.
What you'll do
- Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction.
- Drive partners' performance through business reviews, data insights, and strategic recommendations.
- Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives.
- Identify and resolve partner concerns swiftly to ensure a high-quality experience.
- Monitor and analyze partner performance metrics, identifying areas for improvement.
- Support onboarding and training of new partners to set them up for success.
- Advocate internally for partner needs and work with relevant teams to drive platform improvements.
What you'll need
- 2-4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&B sectors.
- Proven track record of managing external stakeholders and influencing decision-making.
- Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation.
- Excellent interpersonal, communication, and negotiation skills.
- A problem-solving mindset with a bias for action and continuous improvement.
- Ability to work cross-functionally in a fast-paced, collaborative environment.
- Bachelor's degree in Business, Economics, or a related field.
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
About this role
Careem's Food team in Dubai is seeking an Account Manager to build and maintain relationships with restaurant partners across the UAE, helping them succeed on the platform. You'll own a partner portfolio, using data and business reviews to drive performance improvements while identifying operational bottlenecks and growth opportunities. The role requires close collaboration with Operations, Marketing, and Product teams to execute initiatives that benefit both partners and Careem, plus advocacy for partner needs internally.
This position suits someone with 2–4 years in account management, partner success, or business development—ideally with tech, e-commerce, or food and beverage experience. You'll need strong analytical skills, comfort with Excel and data interpretation, and the ability to influence stakeholders and solve problems quickly in a fast-paced environment. A background in managing external relationships and a bias toward action are essential.
Careem offers a flexible work arrangement: four days in-office in Dubai and one day remote, plus 30 days annually to work from anywhere. You'll also receive healthcare benefits and fitness reimbursements, alongside the chance to work alongside talented colleagues in a purposeful organization serving the Middle East region.
Typical pay for this role
$60,000
Typical range: $40,000 to $100,000
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Account Manager I postings in Dubai, and analyze any offer before you accept it.
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