Front Desk - Cosmetic Surgery Center (Training Provided!)
Sono Bello
$45,000 - $57,000 / year
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Description
Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.
Sono Bello is seeking a dynamic Consult Experience Specialist (CES) with a passion for aesthetics to join our team. As the first point of contact for patients, the CES ensures an exceptional experience from start to finish. This high-energy, adaptable role is perfect for someone who thrives in a fast-paced environment and is passionate about aesthetics.
Key Responsibilities:
Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.
Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.
Support Sales Consultants by facilitating consultations and assisting with administrative tasks.
Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.
Collaborate with team members to identify patient success stories for online endorsements.
Assist with patient inquiries and follow-ups, both pre- and post-operative.
Support cross-selling of additional services by preparing quotes and consent forms, as needed.
Required Qualifications:
High school diploma or equivalent; bachelor’s degree preferred.
Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.
Excellent verbal and written communication skills with strong interpersonal abilities.
Ability to multitask and prioritize effectively in a fast-paced environment.
Proficiency with computer systems and software, including Microsoft Office.
Knowledge of medical terminology and procedures (preferred but not required).
Professional demeanor and commitment to providing exceptional client experience.
Compensation & Benefits:
At Sono Bello, we value our team members as the key to our success. We offer:
Base salary: $45,000 with bonus and overtime potential, for a total earning range of $45,000 - $57,000 OTE.
Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.
Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. (Benefits eligibility may vary based on employment status.)
For applicants located in CA: link
Recruitment Notice: Sono Bello only contacts candidates through email addresses ending in @sonobello.com. If you're contacted by anyone using a different domain, it is not a legitimate representative of our company and please disregard.
Benefits
- health insurance
- 401(k)
- paid time off
- stock options
- parental leave
- life insurance
About this role
Sono Bello's Springfield center is looking for a Consult Experience Specialist to serve as the front desk anchor for their cosmetic surgery practice. You'd be the first impression patients have—greeting them, verifying appointments, and setting the tone for their experience. Beyond traditional front desk duties, you'd support the sales and clinical teams by managing scheduling, processing payments, preparing documentation, and assisting with consultations. The role blends customer service with operational support in a fast-paced medical environment where attention to detail and adaptability matter.
The ideal candidate has customer service or front-desk experience, ideally in a medical or aesthetic setting, though training is provided. You'll need strong communication skills, comfort with computer systems and Microsoft Office, and the ability to juggle multiple tasks without losing your composure. Medical terminology knowledge is a plus but not required. This is a full-time in-office position with a base salary of $45,000 and potential to reach $57,000 through bonus and overtime.
Sono Bello offers full-time employees medical, dental, and vision coverage, 401(k) matching, paid time off, paid holidays, and parental leave. If you're energized by a high-volume practice, enjoy patient interaction, and want to work within the aesthetics industry, this role provides both stability and growth opportunity.
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Pay for this role
$45,000 to $57,000 per year
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