Restaurant Supervisor
The Ritz-Carlton
Salary undisclosed
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
COMPANY
Explore an exciting new career path with Marriott International at The Westin Brisbane.
Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you. The next step in your career could lead to the greatest adventure.
We are excited to announce an opportunity for a Restaurant Supervisor to join our dedicated team at Batica, The Westin Brisbane's vibrant dining destination.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Role Overview
As a Restaurant Supervisor, you will play a pivotal role in overseeing the daily breakfast operations of Batica. Acting as a leader on the floor, you will ensure seamless service delivery, uphold brand standards, and foster a positive and motivated team environment.
You will lead by example to create exceptional dining experiences, support the development of your team, and ensure every guest receives warm, intuitive, and memorable service. This role is ideal for someone who thrives in a fast-paced restaurant environment, is passionate about hospitality, and is eager to grow their career within Marriott International.
Key Responsibilities:
- Oversee the daily operations of Batica, ensuring smooth and efficient service delivery.
- Lead and support the restaurant team throughout service periods.
- Monitor staff performance and provide guidance, coaching, and support to maintain service excellence.
- Conduct pre-shift briefings to communicate daily goals, updates, menu knowledge, and service expectations.
- Deliver warm, friendly, and professional service to guests, creating a welcoming dining experience.
- Anticipate guest needs, resolve concerns promptly, and ensure high levels of guest satisfaction.
- Monitor the quality of food, beverages, and service to ensure consistency and adherence to brand standards.
- Support team members during busy periods and actively contribute to service operations.
- Ensure all associates uphold Marriott and Westin service standards and values.
- Assist with stock control, ordering, and inventory management to maintain operational requirements.
- Conduct regular checks on cash handling procedures, billing accuracy, and POS system compliance.
- Support training and development initiatives to build a high-performing restaurant team.
About You:
- Previous supervisory experience in a restaurant, hospitality, or fast-paced food and beverage environment.
- Experience with buffet breakfast desirable but not required.
- Passion for delivering exceptional guest experiences and building strong customer relationships.
- Excellent leadership, communication, and interpersonal skills.
- Confidence to make decisions and lead effectively in a busy service environment.
- Outgoing, enthusiastic, and approachable personality with a genuine passion for hospitality.
- Strong problem-solving skills and a proactive approach to operational challenges.
- Sound knowledge of food and beverage service standards and restaurant operations.
- Must hold a current Responsible Service of Alcohol (Queensland).
- Flexibility to work a 7-day rotating roster, including mornings, weekends, and public holidays.
Benefits
- Uniform provided.
- Discounts on hotel rooms across all Marriott International properties for you, your family, and friends.
- Industry-leading training opportunities through The Westin Brisbane and Marriott International.
- Discounts on food and beverage across Marriott properties.
- Recognition programs to celebrate and reward your success.
- Wellbeing and mindfulness programs to support a healthy work-life balance.
- Employee Assistance Program.
- "Great Place to Work" Certified workplace.
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at sarah.black1@westin.com
About this role
At The Westin Brisbane, you'd oversee breakfast service at Batica, the hotel's dining destination, managing daily operations and leading a restaurant team through busy service periods. The role combines hands-on floor leadership with supervisory responsibilities: conducting pre-shift briefings, monitoring staff performance, ensuring food and beverage quality meets Westin standards, and handling inventory and cash procedures. You'd be the point person for resolving guest concerns and creating memorable dining experiences while supporting your team during peak times.
This position suits someone with prior supervisory experience in hospitality or food and beverage, ideally with buffet breakfast exposure. You'll need strong leadership and communication skills, a proactive problem-solving approach, current Responsible Service of Alcohol certification, and the flexibility to work a rotating seven-day roster including mornings, weekends, and public holidays. An outgoing, enthusiastic personality and genuine passion for hospitality are essential to thrive in this fast-paced environment.
The part-time role comes with practical benefits including a provided uniform, Marriott property discounts for accommodation and dining, industry training opportunities, and access to wellbeing programs. You'd be joining a "Great Place to Work" certified employer within the world's largest hospitality group.
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Restaurant Supervisor postings in Brisbane QLD, and analyze any offer before you accept it.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.