Bistro Server Barista
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
The Ritz-Carlton's Guest Service Expert role in Overland Park centers on creating memorable dining experiences rather than simply executing service tasks. You'll work across multiple areas—setting tables, communicating with the kitchen, serving guests, and maintaining dining spaces—with the understanding that each action contributes to the overall guest experience. The position demands physical stamina (standing and moving for extended periods, managing uneven surfaces) and the ability to handle objects up to 25 pounds regularly and up to 50 pounds with assistance.
Success in this role requires attention to detail, professional presentation, and a commitment to safety and quality standards. You'll need to read menus accurately, follow company procedures consistently, and communicate effectively with both guests and kitchen staff. The job is entry-level; while less than a year of related experience is preferred, a high school diploma or equivalent is the main educational requirement. This is a full-time, in-office position suited for someone comfortable with active, hands-on work who takes initiative to enhance the guest experience.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Bistro Server Barista postings in Overland Park, and analyze any offer before you accept it.
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